Gladis Perez Martinez

Knowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

I can stay standing for a long period of time. Restocking store materials and can lift heavy things. I can handle any situation that is presented to me at that given time. I try my best to solve any problems that might arise when working. I can help translate for Spanish speakers customers when needed. I also like to draw and paint. I would like to continue my creativity. I like to stay organized and clean. I get along with the people around me.