Julia Torrisi

- Responsible for opening the facility each day at 5 AM

- Greeted visitors warmly and ensured they had a positive experience.

- Assisted with administrative tasks such as filing documents, copying materials.

- Processed incoming mail and packages accurately and promptly.

- Handled frequent work process interruptions with flexibility and poise.

- Assisted customers with general inquiries regarding products, services, and hours of operation via phone or email.

- Accounted for whereabouts of children to maintain control of group safety.

- Assisted in creating a welcoming atmosphere where youth felt comfortable expressing themselves freely.

- Encouraged positive behavior through modeling appropriate conduct and providing positive reinforcement.

- Collaborated with other staff members to create innovative programming ideas.

- Utilized effective problem-solving skills when dealing with challenging situations involving youth or families.

- Adhered to ethical standards set forth by professional organizations regarding working with minors.

- New York office of children and family services

- Received NY State training on aquatic invasive species (AIS) threatening the water quality of Skaneateles Lake, a AA clear source of unfiltered drinking water for over 200,000 residents in CNY and the City of Syracuse.

- Conducted inspection of incoming and exiting watercraft and trailers for any attached marine life and assisted with removal of any vegetation found.

- Recorded data on each inspection as part of the New York State Watercraft Inspection Program (WISPA).

- Educated visitors on the value of launching a clean, drained, and dry watercraft to slow the spread of AIS and the ecological change that ensues, potentially affecting the water quality of the lakes.