Julia Varga
Edison,NJ
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
Work History
Server/Bartender
Gabriele's Bar And Grill
Piscataway, NJ
07.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Answered customers' questions, recommended items and recorded order information.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Checked guests' identification before serving alcoholic beverages.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Hostess
Gabriele's Bar And Grill
Piscataway, NJ
06.2019 - 07.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
- Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
- Prepared dining room for special upcoming functions by decorating and generating special group menus.
Education
High School Diploma -
Piscataway Township High School
Piscataway, NJSkills
- Cool Under Pressure
- Conflict and Complaint Resolution
- High-Volume Dining
- Special Requests and Substitutions
- Transactions and Cash Handling
- Dining Room Cleaning and Upkeep
- Able to Lift 30 Pounds
- Warm and Friendly
Timeline
Server/Bartender
Gabriele's Bar And Grill
07.2021 - Current
Hostess
Gabriele's Bar And Grill
06.2019 - 07.2020
High School Diploma -
Piscataway Township High School
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