Taylor Reitz
Mackinac Island,MI
Summary
Dependable server/bartender with 6 years of restaurant experience consistently providing fast, high-quality customer service to guests in restaurant settings. Adaptable and level-headed professional with expertise in hospitality, team collaboration and resolving issues with customers, waitstaff, BOH staff, and management.
Overview
6
6
years of professional experience
Work History
Server/bartender
The Broken Spoke
Mackinac Island, Michigan
06.2020 - Current
- Greeted customers and prepared tables to offer memorable experiences.
- Displayed enthusiasm and promoted excellent service to customers.
- Maintained efficient and open lines of communication between servers and kitchen staff.
- Applied comprehensive knowledge of alcohol selections to increase daily sales.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Bartender
The Dublin Underground
Iowa City, IA
08.2020 - 03.2021
- Organized bar inventory, liquor orders, and storage procedures.
- Operated efficiently in high-volume setting to prepare and serve more than 150 drinks per hour.
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated warm relationships with regular customers.
Bar Manager
Hy-Vee Market Grille
Coralville, Iowa
11.2019 - 03.2020
- Designed specialty drink menus each month.
- Consulted with store managers and other department heads to organize special events and promotions.
- Hired and trained 6 staff members.
- Closed out cash register and prepared cashier report at close of business.
- Poured and prepared mixed drinks for over 50 customers daily.
Bartender
Gabe's Oasis
Iowa City, Iowa
08.2018 - 12.2019
- Maintained safe and clean bar atmosphere.
- Operated efficiently in high-volume setting to prepare and serve more than 200 drinks per hour.
- Kept alcoholic beverages well-stocked and organized.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Followed alcohol awareness procedures and laws for preventing excessive guest intoxication and identifying those of legal age.
Server/bartender
Wildwood Smokehouse & Saloon
Iowa City, IA
08.2018 - 12.2019
- Acquired and maintained positive relationships with regular patrons.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
Bar Manager
Iowa City Yacht Club
Iowa City, IA
08.2018 - 08.2019
- Designed 3 specialty drinks.
- Managed all special events and promotions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Poured and prepared mixed drinks for over 100 customers daily.
Education
Bachelor of Arts - Film Theory
University of Iowa
Iowa City, IA05.2018
Skills
- Team Player
- Food Safety Standards
- Verbal and Written Communication
- Warm and Friendly
- High Energy and Stamina
- Cool Under Pressure
- Able to Lift 30 Pounds
- Food and Beverage Service
- Age Verification
- Detail-Oriented
References
- Katherine Axt, former manager at The Dublin Underground. Contact at 319-621-3151
- Jason Zeman, Iowa City Yacht Club owner. Contact at 319-499-7156
- Ben Kinonen, former store manager at Hy-Vee. Contact at 207-595-7231
Timeline
Bartender
The Dublin Underground
08.2020 - 03.2021
Server/bartender
The Broken Spoke
06.2020 - Current
Bar Manager
Hy-Vee Market Grille
11.2019 - 03.2020
Bartender
Gabe's Oasis
08.2018 - 12.2019
Server/bartender
Wildwood Smokehouse & Saloon
08.2018 - 12.2019
Bar Manager
Iowa City Yacht Club
08.2018 - 08.2019
Bachelor of Arts - Film Theory
University of Iowa