JULIA WILLIAMSON
Charleston,SC
Summary
RN leader with experience in case management, patient education, clinical supervision, and care coordination. Brings strong communication and critical thinking to support quality care, team collaboration, and process improvement across clinical and operational settings.
Overview
1
1
Certification
29
29
years of professional experience
Work History
RN PROGRAM MANAGER / CLINICAL INTEGRATION
MUSC HEALTH
CHARLESTON, SC
01.2023 - Current
- Led monthly Nursing VAT meetings with enterprise leaders in nursing, supply chain management, quality, and infection prevention to communicate pipeline initiatives and contracting strategies.
- Meet and Exceeded savings initiatives through collaboration, product standardization, and contract alignment
- Analyzed product utilization and ensured compliance with awarded contract vendors.
- Facilitated product conversions by integrating insights from subject matter experts and quality analysts.
- Met with vendors to review products, discuss contract details, identify savings opportunities, and coordinate conversions.
- Meet with vendors for product review, discuss contract details, savings opportunities, and cross for conversions
- KEY COMPETENCIES: COMMUNICATION, COLLABORATION, STANDARDIZATION, CONTRACT COMPLIANCE, DOCUMENTATION, FINANCIAL REPORTING, VENDOR RELATIONSHIPS, PRESENTATIONS, ORGANIZATION, LEADERSHIP
PATIENT EDUCATOR
ATRIUM HEALTH
CHARLOTTE, NC
07.2020 - 07.2021
- Educated patients on annual Medicare wellnesses to promote engagement and address gaps in care.
- Performed RN-led annual Medicare wellness visits according to Medicare guidelines. Educated patients and their families on preventive health care and screening services.
- Evaluated patient needs and facilitated understanding of clinical information for patients and families.
- Utilize established principles of teaching-learning theory and life-style counseling.
- Collected and organized patient information to ensure accuracy in medical records.
- KEY COMPETENCIES: MEDICARE, TEACHING EXPERIENCE, HEALTHCARE SERVICES, CLINICAL EXPERIENCE, RELATIONSHIPS, PATIENT EDUCATION, COMMUNITY RESOURCES, COUNSELING, CRITICAL THINKING, PERFORMANCE IMPROVEMENT
RN CLINICAL SUPERVISOR (INTERIM)
ATRIUM HEALTH
CHARLOTTE, NC
07.2021 - 12.2021
- Supervised the triage nursing team and supported nursing leadership in coordinating patient care.
- Supervised triage nurses and supported nursing manager in daily operations, coordinating patient care, allocating resources, and ensuring compliance with regulatory requirements.
- Coordinate staffing for current and upcoming shifts through continuous assessment of volume/acuity needs.
- Facilitated open communication among teammates and provided opportunities for team members to discuss issues and seek guidance.
- Applied principles of nursing leadership and clinical supervision to enhance team effectiveness and patient care.
- KEY COMPETENCIES: SUPERVISION, CLINICAL EXPERIENCE, PROGRAM DEVELOPMENT, HEALTHCARE SERVICES, RELATIONSHIPS, PATIENT OUTCOMES, COUNSELING, CRITICAL THINKING, PERFORMANCE IMPROVEMENT
CASE MANAGER
ATRIUM HEALTH
CHARLOTTE, NC
02.2020 - 07.2020
- Ensured high quality care coordination for inpatient population. Provided clinical case management services for care coordination and arranged referrals prior to inpatient discharge from acute care facility to reduce readmissions. Focused on quality patient care within a safe environment. Collaboration between multidisciplinary teams.
- Advocated for patients by providing education on chronic health conditions in one-on-one sessions.
- Facilitated patient assistance program for medication management, enhancing patient access to necessary medications
- Advised patients in line with disease process with focus on sign and symptoms to monitor and control conditions
- Conducted one-on-one educational meetings to provide patients with tailored resources and address health-related inquiries
- Analyzed patient trends and experiences to determine at-risk population in need of community resources
- Established patient relationships with community resources through needs assessment and service coordination
- Recorded patient needs and outcomes from nursing interventions and patient goals.
- KEY COMPETENCIES: COMMUNITY RESOURCES, PATIENT SAFETY, CONSULTATIONS, NEGOTIATIONS, MEDICARE, REGULATORY COMPLIANCE, HEALTHCARE SERVICES, PATIENT MANAGEMENT, STAFF DEVELOPMENT, TEACHING EXPERIENCE, CONTINUITY OF CARE, CLINICAL EXPERIENCE, QUALITY MANAGEMENT, DATA ANALYSIS, COACHING, RELATIONSHIPS
CLINICAL VALUE ANALYSIS FACILITATOR
ATRIUM HEALTH
CHARLOTTE, NC
03.2019 - 02.2020
- Oversees product selection, optimization, and utilization processes with a focus on improving patient outcomes and payer reimbursement. Research spend data, best practices, and communications to motivate patients and support supply chain decisions.
- Exceeded set benchmarks in savings by 200% through communications, product review, and compliance analysis
- Collected and analyzed spending, product usage, and contract data to inform decision-making
- Managed contract portfolio and supervised clinical groups in skin and wound care and perinatal specialties to ensure compliance and efficiency
- Assessed agreement details for product numbers to compare with system usage for cost reduction strategies
- Streamlined product ordering and review processes by managing new product requests and enhancing communication
- Collaborated with subject matter and contracts teams to gauge usability and draft spend reports
- Reviewed current product usage and obtained crosses for new vendor contracts regarding conversions
- Led routine meetings with Process Enhancement Product Standardization (PEPS) team to discuss renewals
- Communicated cost-effective resource management and product sample needs to vendor sales representatives.
- Designed and implemented voting tool links for the PEPS team to generate feedback regarding renewals/conversion
- Provided product conversions or crosses for current usage to the PEPS team to streamline materials management
- Demonstrated expertise in standardization, contract compliance, documentation, financial reporting, and vendor relationships.
AMBULATORY CARE MANAGER
ATRIUM HEALTH
CHARLOTTE, NC
04.2016 - 03.2019
- Ensured team productivity and quality patient care within a safe environment. Delivered care management services to patients in an ambulatory medical office setting and patient-centered medical home (PCMH). Assisted patients with referrals to community resources, care coordination, patient assistance programs for prescription medications, patient education / teaching on chronic health conditions, utilization of strategies to reduce overutilization of health services, collaboration with multidisciplinary teams, and diabetes education / teaching. Focused on quality patient care within a safe environment. Collaborated with leadership with forming pilot program to reduce overutilization of health services, frequent emergency department visits, and inpatient admissions.
- Saved healthcare system $500K+ annually by assisting patients to reduce spending and over-utilization of services
- Identified patient population with highest utilization rates of health services and formed cost effective strategies
- Developed pilot program guidelines and algorithms to identify patients for targeted care interventions
- Championed patient advocacy and education on chronic health conditions to improve capabilities and reduce costs
- Reduced healthcare spending initiatives by 50% with focus on improving self-management of health conditions
- Analyzed patient trends and experiences to identify at-risk populations needing community resources
- Forged patient relationships with specified resources based on assessment of needs and coordination of services
- Contributed to patient assistance program for medication management assistance
- Advised patients in line with disease process with focus on sign and symptoms to monitor and control conditions
- Conducted one-on-one educational meetings in the office to provide and discuss relevant materials for patient engagement
- Documented patient needs and outcomes based on nursing interventions and patient-based goals
- Headed teaching efforts for care management staff on pilot program and patient engagement results
- Demonstrated expertise in healthcare services, patient management, staff development, and teaching with proficiency in Tableau.
- Specialized in community resources and patient safety while conducting consultations and negotiations related to Medicare and regulatory compliance.
RN/CARE MANAGER
ATRIUM HEALTH
CHARLOTTE, NC
01.2014 - 01.2016
RN/ ANESTHESIA SCREENING NURSE
ATRIUM HEALTH
CHARLOTTE, NC
01.2006 - 01.2014
RN/AMBULATORY SURGERY NURSE
ROPER HOSPITAL
CHARLOTTE, NC
01.1998 - 01.2004
RN/PEDIATRIC URGENT CARE NURSE
ROPER HOSPITAL
CHARLOTTE, NC
01.1998 - 01.2003
Education
MASTER OF SCIENCE IN NURSING MSN - NURSING ADMINISTRATION AND NURSING EDUCATION
GARDNER-WEBB UNIVERSITY
Boiling Springs, NCBACHELOR OF SCIENCE IN NURSING BSN -
GARDNER-WEBB UNIVERSITY
Boiling Springs, NCASSOCIATE OF SCIENCE IN NURSING ASN -
GARDNER-WEBB UNIVERSITY
Boiling Springs, NCSkills
- Health services and patient care
- Nursing informatics
- Product testing and standardization
- Basic life support (BLS)
- Acute care safety
- Continuity of care
- Contract compliance and regulation
- Supply chain metrics
- Data analysis and documentation
- Medical center policies and procedures
- Time management skills
- Community resources outreach
- Public administration and vendor relationships
- Collaboration and performance management
- Leadership retention strategies
- Daily assignments training and education
- Microsoft Office applications (Word, Excel)
- Electronic health records (Epic, Cerner, Canopy)
Personal Information
Title: Registered Nurse: Health – Case Management – Nursing – Education
Certification
- CCM (EXP. 05/28), ACLS (EXP. 10/27), PALS (EXP. 10/27), BLS (EXP. 10/27), BLS INSTRUCTOR, RN LICENSE (EXP. 04/30/2028), Six Sigma Lean Green Belt In Healthcare, Six Sigma Green Belt, EXECUTIVE MANAGEMENT, PROJECT MANAGEMENT LEAN PROCESS CERTIFICATION
Timeline
RN PROGRAM MANAGER / CLINICAL INTEGRATION
MUSC HEALTH
01.2023 - Current
RN CLINICAL SUPERVISOR (INTERIM)
ATRIUM HEALTH
07.2021 - 12.2021
PATIENT EDUCATOR
ATRIUM HEALTH
07.2020 - 07.2021
CASE MANAGER
ATRIUM HEALTH
02.2020 - 07.2020
CLINICAL VALUE ANALYSIS FACILITATOR
ATRIUM HEALTH
03.2019 - 02.2020
AMBULATORY CARE MANAGER
ATRIUM HEALTH
04.2016 - 03.2019
RN/CARE MANAGER
ATRIUM HEALTH
01.2014 - 01.2016
RN/ ANESTHESIA SCREENING NURSE
ATRIUM HEALTH
01.2006 - 01.2014
RN/AMBULATORY SURGERY NURSE
ROPER HOSPITAL
01.1998 - 01.2004
RN/PEDIATRIC URGENT CARE NURSE
ROPER HOSPITAL
01.1998 - 01.2003
MASTER OF SCIENCE IN NURSING MSN - NURSING ADMINISTRATION AND NURSING EDUCATION
GARDNER-WEBB UNIVERSITY
BACHELOR OF SCIENCE IN NURSING BSN -
GARDNER-WEBB UNIVERSITY
ASSOCIATE OF SCIENCE IN NURSING ASN -
GARDNER-WEBB UNIVERSITY