Julia Wohlrab
Onalaska,WI
Summary
Proven track record in hospitality and accommodation, demonstrated at Whispering Pines Campground, where exceptional customer service and grounds maintenance were paramount. Skilled in accurate money handling and staff training, I excel in service prioritization and time management, consistently enhancing guest experiences and operational efficiency. Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
2
2
years of professional experience
Work History
Campground Attendant
Whispering Pines Campground
Holmen, WI
05.2023 - Current
- Operated cash register to process payments from customers using credit cards or cash.
- Monitored, inspected and identified external facility or building areas requiring maintenance or repair.
- Ensured all visitors followed park rules and regulations regarding noise levels and other activities.
- Conducted regular patrols of the grounds to identify any issues that need attention.
- Adhered to all safety guidelines while performing duties around the property.
- Greeted guests, provided information and collected fees upon arrival.
- Stocked supplies in restrooms and recreation areas when needed.
- Checked vehicles entering the facility for valid parking passes prior to allowing access.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
Waitress/Prep Cook
T Jo's Pizza and Sandwich Shop
Holmen, WI
08.2022 - Current
- Greeted customers and provided menus.
- Garnished dishes and beverages to serve visually appealing menu items.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Organized take-out orders efficiently according to customer requests.
- Prepared checks accurately and processed payments promptly.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Provided accurate change for cash transactions using a cash register system.
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Responded to ad hoc cleaning duties at end of shift.
- Checked back with customers throughout meal service to ensure satisfaction.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Trained new employees on proper techniques of preparing meals safely.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Grilled and deep fried various foods from meats to potatoes.
- Prepared variety of foods according to exact instructions and recipe specifications.
Education
High School Diploma -
Holmen High School
Holmen, WI01-2025
Skills
- Staff training and development
- Grounds maintenance
- Reservation management
- Accurate money handling
- Hospitality and accommodation
- Time management
- Dining customer service
- Service prioritization
Affiliations
- Seasoned Performer through Show Choir and Community Theatre
- Skilled at applying various styles of make-up
- Skilled at coloring, cutting and styling hair
- Talented artist with experience on a variety of mediums
Timeline
Campground Attendant
Whispering Pines Campground
05.2023 - Current
Waitress/Prep Cook
T Jo's Pizza and Sandwich Shop
08.2022 - Current
High School Diploma -
Holmen High School
Similar Profiles
Paul MarandaPaul Maranda
Maintenance Worker at Whispering Pines Rv Resort & CampgroundMaintenance Worker at Whispering Pines Rv Resort & Campground
Anthony JanesAnthony Janes
Certified Nursing Assistant at Crystal fountains Whispering PinesCertified Nursing Assistant at Crystal fountains Whispering Pines
Natalyn NicholsonNatalyn Nicholson
Customer Service Rep at Whispering Pines SportswearCustomer Service Rep at Whispering Pines Sportswear