Julia Yedra
RED LION HOMECARE
Philadelphia,PA
6
years of professional experience
Detail-oriented Quality Control Specialist with a strong background in customer service and healthcare support, dedicated to ensuring excellence in product inspection and issue resolution. Expertise in accurate documentation and effective communication enhances the ability to manage multiple priorities in fast-paced environments while fostering successful collaboration with team members. Committed to delivering high-quality care and support, consistently improving clients' quality of life through personalized care plans and empathetic interactions. Reliable, team-oriented professional focused on achieving optimal outcomes for clients, with proficiency in patient hygiene, mobility assistance, and health monitoring.
Work History
Quality Control I
2 Years 10 Months- Created and reviewed customer samples to ensure jobs met customer specifications and product standards.
- Identify, troubleshoot, and resolve quality issues before jobs are finalized.
- Identified, troubleshot, and resolved quality issues before finalization to uphold production standards.
- Collaborate with production team members to correct errors and ensure customer requirements are met.
- Managed multiple jobs simultaneously, maintaining accuracy and meeting strict deadlines.
- Maintain strong attention to detail to ensure finished products meet company and customer expectations.
Home Health Aide
6 Years- Provided dependable and professional support while maintaining a safe, comfortable, and respectful environment for clients.
- Communicated daily needs, appointments, and services to clients and families to ensure clarity and support.
- Assisted clients with appointments, transportation, errands, and other daily activities.
- Assisted clients with appointments, transportation, and errands to promote independence and facilitate daily activities.
- Built positive relationships with clients while maintaining professionalism and respect for individual needs.
- Fostered positive relationships with clients through professional interactions and respect for individual needs.
Hostess
6 Months- Greeted and assisted guests, ensuring a professional and welcoming experience.
- Managed reservations, coordinated parties and special events, and fulfilled guest requests to enhance guest satisfaction.
- Communicated wait times and service updates to customers, improving their overall dining experience.
- Maintained accurate reservation information and supported smooth restaurant operations.
- Worked closely with servers and management to address guest needs and resolve service concerns.
Education
High School Diploma
High School Diploma
Skills
Quality Control
Quality Assurance
Product Inspection
Attention to Detail
Precision
Data Entry
Client documentation
Workflow Optimization
Time Management
Job prioritization
Team Coordination
Teamwork & Collaboration
Verbal & Written Communication
Customer Service
Problem-Solving
Conflict Resolution
Computer Skills
Meal preparation
Physical therapy support
Personal hygiene assistance
Emotional support
Compassionate care
Behavioral management
Medical equipment operation
Fall prevention
Patient care
Documentation
Timeline
Quality Control I
PHOENIX LITHOGRAPHING CORPORATION
10.2023 - CurrentRead More
Home Health Aide
RED LION HOMECARE
08.2020 - CurrentRead More
Hostess
ALMA DEL MAR
06.2020 - 12.2020Read More
CENTRAL HIGH SCHOOL
High School Diploma
Read More
PHILADELPHIA VIRTUAL ACADEMY
High School Diploma
Read More