Microsoft Office Suite
Julia D Williams
Quality Engineering & Assurance
Cartersville,GA
Summary
Quality Assurance Manager with successful career delivering efficiency and standardization, and maintaining all ISO and QS 9000 and Six Sigma Quality Systems. Drives smooth operation of production and manufacturing lines, coordinate efforts of employees and facilitate communication between management and production departments. Apply creativity in improving manufacturing process to achieve higher productivity and quality of finished goods. Experience in reviewing and interpreting regulatory and programmatic guidance, implementation of corporate compliance, risk management and corrective action programs.
Overview
2
2
Languages
1
1
Certification
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Quality Assurance Manager
Shaw Industries Group Inc
Chatsworth, CA
08.2017 - Current
- Demonstrated product and quality expertise in product inspections and risk mitigation.
- Implemented ISO 9000 based quality systems, defining business practices, leading to certification and better business practices.
- Performed quality inspections and drafted reports to detail non-conforming material issues resulting in process improvements, decreasing overall Claims by 59%, saving over $1.8 Million.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment using root cause analysis methods and corrective action methods for improvement.
- Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards.
- Recorded, analyzed and distributed statistical information suggest improvements to daily functionality.
- Specified quality requirements of raw materials with suppliers.
- Tracked quality issues with external customers, suppliers and internal plant operations.
- Scheduled and chaired quality review meetings to review effectiveness of quality performance to QMS ISO elements improving throughput and customer satisfaction.
- Established and tracked quality department goals and objectives.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Applied coaching techniques and tools to support managers and team members in improving performance.
Enterprise Excellence & Process Improvement Engine
Shaw Industries Group Inc
Calhoun, Georgia
01.2013 - 08.2017
- Developed and initiated projects, including managing costs, schedule and performance.
- Collaborated with Tufting Department Manager to achieve 60% reduction in waste.
- Gathered and analyzed large amounts of data to determine improvement projections.
- Evaluated corporate business processes to align outcomes with strategic goals and corporate vision improving efficiency and quality objectives
- Evaluated risks through investigating sources and source qualifications during on-site inspections or processes and supplier capacities.
- Identified appropriate methodology to shorten cycle time and achieve target margins.
- Resolved technical and quality issues by collaborating with customer, manufacturing, quality assurance, vendors and supplier personnel.
- Investigated processes to develop maps and determine optimal improvement approaches.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Updated operational methods, tracked information and compiled data to improve efficiency.
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
Education
Master of Science - Engineering Technology And Business Administration
East Tennessee State University
Johnson City, TN 01.2003 - 05.2005
Bachelor of Arts - Language Arts Teacher Education
East Tennessee State University
Johnson City, TN 09.1999 - 12.2002
Skills
Data Collection, Systems and Data Analysis
Production & Process optimization
Lean Mfg & Continuous improvements
Quality assurance training and testing
Process integration
Risk mitigation strategies & Critical thinking
Customer Service
Relationship-Building
Quality Assurance And Verification
Data Quality Assurance Processes
ISO Quality Based Systems Knowledge
Written Communication & Presentation Skills
Training, Coaching & Associate Development
Quality Assurance Recordkeeping
Quality Assurance Reviews
Certification
Six Sigma Black Belt Certification
Software
Google Suite/App Software
Smartsheets Project Management
Timeline
Quality Assurance Manager
Shaw Industries Group Inc
08.2017 - Current
Enterprise Excellence & Process Improvement Engine
Shaw Industries Group Inc
01.2013 - 08.2017
Master of Science - Engineering Technology And Business Administration
East Tennessee State University
01.2003 - 05.2005
Bachelor of Arts - Language Arts Teacher Education
East Tennessee State University
09.1999 - 12.2002