Julian Avelar
Oak Lawn,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
ATE Remote Technician
Crash Champions
Westmont, IL
05.2025 - Current
- Applied advanced diagnostic techniques and programming skills to support automotive service operations.
- Achieved efficient pre/post scanning of automobiles through effective use of OEM scan tools. Enhanced diagnostic processes, resulting in improved vehicle assessments. Contributed to team success by optimizing scanning workflows.
- Assisted in obtaining ASE L1 certification to enhance skills and knowledge. Supported training initiatives for ASE certification, I-CAR, MECP, and Alldata. Contributed to team efforts in maintaining industry standards and certifications.
- Achieved high levels of customer satisfaction through timely and effective automotive repairs. Enhanced team performance by implementing best practices in repair processes. Improved operational efficiency by streamlining workflow and resource allocation.
Warehouse Overnight Associate
Amazon
10.2019 - 04.2025
- Safely & efficiently utilize the warehouse material handling equipment
- Build stable, well-built accurate pallet loads for shipment
- Consistently pick, load, receive and replenish product to meet established company production and service levels
- Utilize warehouse processes to minimize damage and meet food safety requirements.
- Work to eliminate waste In all areas of the position
- Adheres to all policies and procedures relating to product age and quality
- Understand the safety culture and strives for 100% compliance concerning safety observations
Service Coordinator
Dual Temp Clauger
02.2023 - 03.2025
- Acting as a point of contact for clients, service providers, and Coordinating and scheduling intake, screenings, and evaluations.
- Managing and coordinating service operations, including scheduling, dispatching, and customer service.
- Maintaining accurate records of service requests, work orders, and client interactions.
- Using CRM software to manage client relationships
- Advocating for clients and their needs.
- Providing informal counseling and information and referral.
- Helping clients access services, including non-Medicaid funded services.
- Ensuring clients are informed of their rights and available services.
- Developing and implementing programs and resources to support wellness.
- Identifying opportunities for process improvement and implementing changes.
- Creating regular reports on service levels and requirements.
Warehouse Associate
Dual Temp Clauger
10.2016 - 02.2023
- Manage the shipment and receipt of all products, materials, and supplies.
- Collaborate and communicate with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products.
- Track, trace, and update the status of incoming and outgoing shipments.
- Maintain a clean, neat, and member-ready area.
- Promptly unload trucks and deliveries; sort and stock receivables.
- Maintain an accurate log sheet of daily moves, scanning inventory, and counting accurately.
- Engage with vendors and drivers with a positive attitude.
- Provide additional backup support for shipping and receiving departments.
- Assist the Shipping/Receiving personnel as needed.
- Complete daily inbound receiving of products and packages; notify recipients accordingly.
- Manage open dock inbound website for scheduling.
- Create delivery receipts and packing slips.
Front Desk
Planet Fitness
03.2015 - 06.2017
- Maintaining the comfortable, clean, and friendly atmosphere for all club members and guests, and for providing service that exceeds the expectations of members.
Education
High School Diploma - undefined
Jordan Baptist School
Burbank, Illinois01.2014
Skills
- Delivered extensive assistance for ASE certification to ensure adherence to regulatory requirements
- Oversaw deliverable accuracy and precision to support organizational quality benchmarks
- Oversaw customer service operations to optimize response times and elevate service quality Led the creation of training programs for staff to strengthen customer interaction capabilities Championed strategies to enhance customer satisfaction and foster loyalty
- Demonstrated ability to maintain composure and effectiveness while navigating high-pressure environments and strict timelines
- Performed comprehensive troubleshooting to ensure enhanced system functionality and dependability
- Directed documentation strategies to align with project standards and enhance clarity Led reporting initiatives to ensure stakeholders received timely and accurate project updates Coordinated with cross-functional teams to elevate documentation quality and reporting accuracy
- Applied technical knowledge to refine workflows and boost operational efficiency
- Utilized strong communication skills to enhance team interactions and project outcomes
- Promoted synergy among team members to achieve shared objectives
- Analyzed and refined workflows to support team productivity and project timelines
- Implemented strategies to maintain high levels of customer satisfaction and loyalty
- Utilized diagnostic techniques to identify and resolve technical issues efficiently
- Customer satisfaction
Certification
- Certified by United Academy
- ID: 29086074
- UAC: 522cbf
Timeline
ATE Remote Technician
Crash Champions
05.2025 - Current
Service Coordinator
Dual Temp Clauger
02.2023 - 03.2025
Warehouse Overnight Associate
Amazon
10.2019 - 04.2025
Warehouse Associate
Dual Temp Clauger
10.2016 - 02.2023
Front Desk
Planet Fitness
03.2015 - 06.2017
High School Diploma - undefined
Jordan Baptist School