Julian Bell
Irvington,NY
Summary
IT professional with experience in audiovisual and network management. Results-focused with 6 years of proven success in solely leading a cross-functional technical department to execute and deliver technology initiatives. Demonstrates expertise in desktop support, remote access, thin clients, and video conferencing. Highly effective communication facilitator and contributor to key partnerships, projects, and collective team objectives across telecom, network, hosting, security, governance, and vendor management to achieve a positive impact on all business outcomes.
Overview
4
4
years of professional experience
Work History
IT/AV Specialist
Museum of Chinese in America
New York, NY
11.2019 - Current
- Demonstrated proficiency in integrating software solutions to streamline business operations and enhance productivity across departments
- Manage all Office 365, Active Directory, and Google Admin accounts for the organization, ensuring user access and security protocols are upheld
- Oversee the stability and functionality of MOCA's WordPress site, implementing updates and optimizations to enhance user experience and accessibility
- Responsible for managing Fortinet cloud services, including FortiMail and FortiGuard, to maintain robust cybersecurity measures and protect organizational data
- Administer Synology storage services, optimizing storage allocation and ensuring data integrity and accessibility
- Proficient in database management, including Tessitura, Active Directory, and Office 365, ensuring accurate and secure data storage and retrieval
- Provide facilities and operations support, collaborating with internal teams to address technical issues and maintain operational efficiency.
- Coordinated with other departments to ensure efficient workflow processes.
- Created training materials for new hires on the company's procedures and policies.
- Provided technical support for customers in resolving complex issues.
- Exercised versatility in fast-paced, agile work environments.
- Developed and implemented IT policies and procedures to ensure compliance with industry standards.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Monitored system performance and identified areas for improvement.
Education
Bachelor of Science-BS - Mass Communication/Production Focus
SUNY Oneonta
Associate of Arts-AA - Music industry
Herkimer County Community College
Skills
- English
- IT Operations
- CRM Databases
- Administration
- Microsoft Office
- Technical Support
- Operating Systems
- Video Conferencing
- IT troubleshooting
- Hardware maintenance
- Technical support
- Project management
- Team Collaboration
- Technical Troubleshooting
- Documentation And Reporting
- Application support
- IT service management
- Disaster Recovery
- Network Administration
- Documentation Management
- Information Security
- Technology Integration
- Multitasking
- Department management
- Equipment procurement
- Organizational Skills
- Attention to Detail
Personal Information
Title: IT/AV at the Museum Of Chinese In America
Timeline
IT/AV Specialist
Museum of Chinese in America
11.2019 - Current
Bachelor of Science-BS - Mass Communication/Production Focus
SUNY Oneonta
Associate of Arts-AA - Music industry
Herkimer County Community College
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