Julian Brown
Henrico,VA
Summary
Well-qualified Day Porter with proven success in improving operations and solving problems, and providing excellent customer service. Very reliable and quick to learn, operating in proficiency in multiple departments over the past 3 years. Excellent communication and a strong willingness to learn.
Overview
3
3
years of professional experience
Work History
Field Office/Yard Manager
NPPW Sevices
12.2021 - 03.2023
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Organized and maintained hand tools and equipment used daily to maximize work performance.
- Followed factory service manual protocols to restore, maintain and test small engine equipment.
- Tested and inspected engines to determine malfunctions, locate missing and broken parts and verify repairs using diagnostic instruments.
- Kept detailed records of inventory, orders and repairs to document updated inventory stock and completed work.
- Organized records of vehicles, schedules and completed orders.
Window Cleaner
NPPW SERVICES
09.2020 - 03.2023
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
- Performed detailing tasks using microfiber and toweling cloths to remove excess moisture from window sills.
- Employed modern cleaning methods to produce clean results without chemical detergents to protect environment.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.-
Parking Lot Sweeping
NPPW Services
05.2020 - 02.2021
- Operation of backpack blowers.
- Stored collected waste in vehicle's rear to transport waste to designated dump areas.
- Pulled levers to dump refuse in piles at curb for removal.
- Performed minor maintenance on street sweeper by checking fluids and tire pressure.
Day Porter
NPPW Services
02.2020 - 03.2023
- Communicated Daily with Property Management and various tenants to ensure high levels of satisfaction.
- Various properties including office settings, healthcare.
- Communication with our team regarding cleaning schedules, task durations, and recommended strategies for work efficiency.
- Assessed high-traffic areas, hallways, lobby areas and reception for cleanliness.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Maintained knowledge of destination and answered customer questions within scope of understanding.
- Cleaned and organized building areas as required.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Delivered newspapers, mail, packages, faxes, and check-out invoices to upper offices when left in lobby.
- Handled mail opening and sorting, including certified, state tax, and Fed Ex.
- Trained new hires for the Janitorial team, familiarized staff with cleaning objectives, routes, and efficient methods.
Landscaping Crew Member
NPPW Services
02.2020 - 12.2021
- Trimmed greenery, shrubs and hedges to maintain uniform appearance.
- Performed planting, watering, mulching and edging of lawns.
- Handled hedge, bush and shrub trimming.
- Removed weeds, hazards and debris from common pathways to improve usability.
- Installed stonework according to landscape design plan and client specifications.
- Applied mulch to garden beds for protection against weeds and unwanted growth.
Education
High School Diploma -
Innovation High School
Lake Elsinore, CA12.2019
Skills
Relative and applicable skills :
- Professional Relationships
- Client Satisfaction
- Customer Inquiries
- Creative Solutions
- Site Inspection and Evaluation
- Customer Service
- Company Quality Standards
- Productivity and Time Management
- Equipment Repair
- Inventory Management
- Staff Training
Timeline
Field Office/Yard Manager
NPPW Sevices
12.2021 - 03.2023
Window Cleaner
NPPW SERVICES
09.2020 - 03.2023
Parking Lot Sweeping
NPPW Services
05.2020 - 02.2021
Day Porter
NPPW Services
02.2020 - 03.2023
Landscaping Crew Member
NPPW Services
02.2020 - 12.2021
High School Diploma -
Innovation High School