Julian Cabrera
Dacula,GA
Summary
Dedicated professional with strong customer service and communication skills. Delivered exceptional dining experiences by effectively addressing guest inquiries and resolving issues. Committed to maintaining a clean, safe environment while collaborating with team members to enhance workflow during peak hours.
Eager individual with strong problem-solving and multitasking abilities. Brings reliability, initiative, and a positive attitude to new challenges. Committed to supporting team goals and adapting quickly to changing environments.
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in any role.
Overview
2
2
years of professional experience
Work History
Dunkin Donuts Crew Member
Jones Petroleum
Jackson, GA
08.2024 - 04.2026
- Delivered exceptional customer service by effectively addressing inquiries and resolving issues.
- Operated fuel dispensers and managed cash register transactions accurately.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
- Assisted in inventory management, restocking supplies as needed for smooth operations.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Trained new crew members on operational standards and customer service techniques.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
High School Diploma -
Spalding High School
Griffin, GASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cleaning
- Customer engagement
- Self-discipline
- Cleaning and sanitizing
- Interactive communication skills
- Flexible schedule
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Verbal and written communication
- Leadership qualities
- Drive-thru operations
- Food preparation
- Heavy lifting
- Crew leadership
- Store opening and closing
- Inventory restocking
- Supplies monitoring and restocking
- Menu memorization
Languages
English
Professional Working
Timeline
Dunkin Donuts Crew Member
Jones Petroleum
08.2024 - 04.2026
High School Diploma -
Spalding High School