Overview
Work History
Education
Timeline
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Julian Cazares

Hawthorne,NJ

Overview

18
18
years of professional experience

Work History

Associate Director

Memorial Sloan Kettering Cancer Center
Montvale, NJ
02.2025 - Current
  • Lead strategic initiatives to enhance operational efficiency across departments.
  • Mentor and develop junior staff, fostering a culture of continuous improvement.
  • Oversee complex project management processes, ensuring timely delivery of key milestones.
  • Collaborate with cross-functional teams to streamline patient care pathways and improve service delivery.
  • Analyze data trends to inform decision-making and optimize resource allocation.
  • Implement best practices in clinical operations to elevate patient outcomes and satisfaction.
  • Drive policy development initiatives aligning with organizational goals and regulatory compliance.
  • Manage stakeholder relationships, facilitating communication between clinical staff and administration.
  • Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
  • Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
  • Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.

Senior Manager, Outpatient Operations

Memorial Sloan Kettering Cancer Center
Montvale, NJ
01.2024 - Current
  • Managed staff and clinicians in the following services: Medical Oncology, Infusion, Pharmacy, and Pediatrics
  • Created an internal centralized infusion scheduling model at MSK BER to support volume and demand of unit
  • Developed an onboarding tool for new care coordinators in multiple assignments such was Warm Welcome, Thoughtful Sendoff, Infusion and Pharmacy within the Microsoft Planner application
  • Member of the Manager Accountability Council
  • Supported the ongoing planning and implementation of EPIC and Medical Coordinators at MSK BER
  • Provided strong leadership to enhance team productivity and morale
  • Led cross-functional teams to achieve project milestones and deliver high-quality results in collaboration with our Medical Site Director, Nursing Leadership, and Admin Leadership

Manager, Outpatient Operations

Memorial Sloan Kettering Cancer Center
Montvale, NJ
08.2021 - 02.2024
  • Managed staff and clinicians in the following services: Medical Oncology, Infusion, Pharmacy, and Pediatrics
  • Supported operations in both MSK BER and MSK BSK in Medical Oncology, Infusion, and Pharmacy
  • Established Care Coordinator Champions at MSK BER to support the onboarding of new staff
  • Supported the implementation of the 12.5 HR Care Coordinator model by developing new ways to support building operations in staff schedules, and the completion of scheduling and pending work
  • Established cross-site early manager roles and assignments between MSK BER and MSK BSK
  • Implemented hydration stations within infusion to support overall volume and demand
  • Onboarded new Manager at MSK BSK and supported the onboarding of new Associate Director at MSK BSK during transitional period
  • Managed and motivated employees to be productive and engaged in work.

Assistant Manager, Outpatient Operations

Memorial Sloan Kettering Cancer Center
Montvale, NJ
09.2019 - 08.2021
  • Managed staff and clinicians in the following services: Medical Oncology, Radiation Oncology, Infusion, Pharmacy, Blood Draw, Symptomatic Care Clinic, Supportive Care, and Pediatrics
  • Maintained responsibility for the overall planning and operations of twenty physicians’ outpatient clinics in the departments of Medical and Radiation Oncology, including ten offices on-site
  • Provided ongoing individual feedback to thirty direct reports on performance strengths and opportunities for improvement; recognized accomplishments, improvements in performance and innovative ideas
  • Obtained, organized, analyzed and communicated data necessary for fulfilling department needs, including weekly NV access data presented to our Medical Director; provided recommendations regarding departmental operations based on critical analysis of information

Team Lead, Outpatient Operations

Memorial Sloan Kettering Cancer Center
Montvale, NJ
04.2018 - 09.2019
  • Supported staff and clinicians in the following services: Medical Oncology, Radiation Oncology, Infusion, Pharmacy, Blood Draw, and Symptomatic Care Clinic
  • Assisted in the development of new workflows and clinic specifics for site opening
  • Outlined and implemented workflows for the Radiation Oncology Department at MSK Bergen
  • Supported leadership in ensuring staff’s compliance with departmental procedures and policies
  • Used iQueue to manage all incoming infusion scheduling requests from coordinators
  • Managed Rate My Hospital assignments and follow up for the department of Radiation Oncology

Care Coordinator II

Memorial Sloan Kettering Cancer Center
New York, NY
01.2016 - 04.2018
  • Managed and facilitated outpatient clinic for Dr. Diane Reidy-Lagunes in the STGI service
  • Acted as a liaison between patients, families, and the clinical team to ensure exceptional care
  • Collaborated with the clinical team to adjust templates to decrease patient wait times
  • Participated in special projects including: introducing the Commack site to lab flow operations, becoming a member of the STGI Task Force, and participating in the 'Scribe' pilot

Assistant Creative Director

Resource & Event Management, LTD.
New York, NY
08.2008 - 06.2015
  • Constructed multiple design concepts for all printed materials, awards and certificates
  • Generated designs for the following high-profile clients: Calvary Hospital, The Fashion Footwear Association of New York, WNET, The Tom Coughlin Jay Fund Foundation
  • Oversaw the production of journals and comprehensive annual reports for events
  • Published event photos and videos for internal archives and client distribution

Education

Bachelors of the Arts - Psychology

Hunter College
New York, NY
08-2015

Timeline

Associate Director

Memorial Sloan Kettering Cancer Center
02.2025 - Current

Senior Manager, Outpatient Operations

Memorial Sloan Kettering Cancer Center
01.2024 - Current

Manager, Outpatient Operations

Memorial Sloan Kettering Cancer Center
08.2021 - 02.2024

Assistant Manager, Outpatient Operations

Memorial Sloan Kettering Cancer Center
09.2019 - 08.2021

Team Lead, Outpatient Operations

Memorial Sloan Kettering Cancer Center
04.2018 - 09.2019

Care Coordinator II

Memorial Sloan Kettering Cancer Center
01.2016 - 04.2018

Assistant Creative Director

Resource & Event Management, LTD.
08.2008 - 06.2015

Bachelors of the Arts - Psychology

Hunter College
Julian Cazares