Julian Duncan
Austin,TX
Summary
Dynamic professional with a proven track record in customer service and social media management, notably at Snelling Staffing. Excelled in building loyal customer bases through effective communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Social Media Manager
Options Austin
Austin, TX
05.2023 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
Recruiter
Snelling Staffing
Dallas, TX
01.2023 - 01.2024
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Sales Associate
Lofi Vintage
Austin, TX
10.2020 - 01.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Forever 21
Austin, TX
02.2019 - 09.2020
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associates - Audio Engineer
Austin Community College
Austin, TX06.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
Timeline
Social Media Manager
Options Austin
05.2023 - Current
Recruiter
Snelling Staffing
01.2023 - 01.2024
Sales Associate
Lofi Vintage
10.2020 - 01.2023
Sales Associate
Forever 21
02.2019 - 09.2020
Associates - Audio Engineer
Austin Community College