Julian Falcon
Albuquerque,NM
Summary
Experienced with pharmacy operations management, ensuring efficient workflow and patient safety. Utilizes strategic planning to optimize inventory and regulatory compliance. Track record of leading collaborative teams and adapting to dynamic healthcare environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Volleyball Coach
E3VB New Mexico
08.2024 - Current
- Developed training programs enhancing player skills and team performance.
- Coordinated practice schedules to maximize athlete participation and development.
- Mentored junior coaches, fostering professional growth and program consistency.
- Implemented strategic game plans improving overall team competitiveness.
Pharmacy Operations Manager
Walgreen's Pharmacy
02.2024 - Current
- Streamlined inventory management processes, enhancing accuracy in medication dispensing and reducing errors.
- Analyzed pharmacy performance metrics to identify areas for improvement and develop strategic initiatives.
- Oversaw budgeting and financial planning for pharmacy operations, aligning resources with business objectives.
- Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
- Analyzed data on dispensing errors to identify trends, leading to the implementation of targeted strategies for error reduction.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Managed and created weekly schedules for myself and other technicians.
Pharmacy Technician
Walgreen's Pharmacy
09.2021 - 02.2024
- Conducted inventory management, ensuring optimal stock levels of pharmaceuticals and supplies.
- Processed and dispensed prescription medications accurately and efficiently.
- Assisted pharmacists in preparing and labeling prescriptions for patient safety.
- Collaborated with healthcare professionals to optimize patient care outcomes through effective communication.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Customer Service Associate
Walgreens
07.2021 - 09.2021
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in maintaining inventory accuracy through regular stock checks and organization.
- Processed transactions quickly, ensuring compliance with company policies and procedures.
- Educated customers on product features and promotions to enhance shopping experience.
Crew Member
Wendy's
02.2018 - 07.2021
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Operated kitchen equipment safely and efficiently, ensuring adherence to food safety standards.
- Collaborated with team members to maintain cleanliness and organization of dining and kitchen areas.
- Assisted in training new crew members on operational procedures and customer service techniques.
Education
High School Diploma -
SAMS Academy
Albuquerque, NMSkills
- Medication dispensing
- Pharmacy automation
- Training and mentoring
- Employee management
- Inventory and restocking
- Immunizations
- Customer service
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Prescription verification
Certification
- PTCB License
- CPR Certification
- Immunization Certified
Timeline
Volleyball Coach
E3VB New Mexico
08.2024 - Current
Pharmacy Operations Manager
Walgreen's Pharmacy
02.2024 - Current
Pharmacy Technician
Walgreen's Pharmacy
09.2021 - 02.2024
Customer Service Associate
Walgreens
07.2021 - 09.2021
Crew Member
Wendy's
02.2018 - 07.2021
High School Diploma -
SAMS Academy