Julian Garcia
Colorado Springs,United States
Summary
Dedicated and technically skilled IT Support Specialist with 5 years of military experience in managing and securing communication systems in high-pressure environments. Proven ability to troubleshoot hardware and software issues, support end-users, and maintain network integrity with precision and discipline. Known for reliability, adaptability, and a strong work ethic. Actively seeking to build on this foundation and grow into advanced roles in system administration, cybersecurity, or IT leadership.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
Satellite Communications System Operator
Army
Fort Carson, USA
04.2025 - Current
- Operated satellite communication systems and monitored signal quality.
- Conducted routine maintenance on satellite equipment and troubleshooting issues.
- Managed inventory of satellite components and ensured proper storage conditions.
- SATCOM systems
- DAYTONA
- TC2
- STT
- SNAP
- SIGNIT
- HAWKEYE
- MIGS/TIGS
IT Helpdesk/ Network and Security
Army
Sembach, Germany
06.2021 - 02.2027
- Ticket management systems,
- Windows desktop operating systems.
- Experience digesting and implementing DoD STIG.
- Experience with patching Microsoft servers and workstations.
- Experience with VMware.
- Linux server administration.
- Windows/Active Directory Administration.
- Hands-on experience configuring and maintaining Cisco switches and routers to support a secure LAN/WAN infrastructure across tactical and garrison environments.
- Proficient in managing TACLANE and KG encryption devices.
- VTC systems.
- Operated within SIPRNet and NATO networks.
Education
Bachelor of Science - Biblical studies
Colorado Christian University
Denver, CO11.2028
Bachelor of Science - Cloud and Networking Engineering
Western Governors Unitversity
Salt Lake City, UT02.2028
Skills
- Analytical Thinking Expert
- Communication Expert
- Adaptability Expert
- Eager-to-Learn Expert
- Streamlining Experienced
- Leadership Experienced
- Network troubleshooting
- IT support
- Cloud computing
- Security protocols
- Satellite communication
- Team collaboration
Websites
Certification
Active Secret Clearance ( Pending TS/SCI )
Accomplishments
- Army Achievement Medal, Recognized with a formal award for designing and implementing a comprehensive IT training environment for an entire brigade, resulting in a measurable increase in operational efficiency, technical readiness, and user proficiency across multiple systems and platforms.
- Army Commendation Medal, 02/01/24, 03/01/25, Received formal recognition for successfully stepping into a senior-level role from a junior position for over a year, demonstrating leadership, adaptability, and consistent performance while managing increased responsibilities and maintaining operational excellence.
Languages
A1, A1, Highly proficient
References
Reference available upon request
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
German
Elementary
Timeline
Satellite Communications System Operator
Army
04.2025 - Current
IT Helpdesk/ Network and Security
Army
06.2021 - 02.2027
Bachelor of Science - Biblical studies
Colorado Christian University
Bachelor of Science - Cloud and Networking Engineering
Western Governors Unitversity