Motivated and dependable young professional seeking a second part-time position. Available to work 8+ hour shifts exclusively on weekends. Brings a strong work ethic, adaptability, and a commitment to contributing positively to team goals and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Food Service Manager
La Michoacana Imranaju Corp.
11.2021 - Current
Company Overview: Mexican Ice Cream, Snacks and Restaurant
Implemented process improvements, resulting in an increase in operational efficiency.
Oversaw daily operations, maintaining efficiency and quality standards.
Enforced customer service standards and resolved customer problems to uphold quality service.
Analyzed customer feedback data to develop action plans for improving services offered.
Resolved customer inquiries and complaints requiring management-level escalation.
Contact: Maria Ayala - # (563) 258-9240
Busser - Head Food Runner
Desoto House Hotel
03.2019 - 10.2021
Company Overview: Historic Hotel and Restaurant
Facilitated communication between the kitchen and the dining staff to enhance guest experience.
Monitored food quality before serving, ensuring all dishes met establishment standards.
Checked tickets for accuracy prior to delivery of meals to customers.
Worked in close collaboration with team members to ensure customers received high-quality service.
Kept track of daily specials and communicated changes with wait staff promptly.
Education
Bachelor of Finances - Bachelor of Finance
Coe College
Cedar Rapids, IA
05-2026
Skills
Current College Intern Rep Northwestern Mutual
LANGUAGES
English Native or Bilingual Proficiency
Spanish Native or Bilingual Proficiency
Affiliations
Coe College Football (08/2022 - Present) Starter Kicker and Linebacker (Honorable Mention All Conf. Team)