Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julian Gonzalez

Edinburg,State

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Helper

Alpha1 Steel/G2 Remodeling
07.2023 - 01.2024
  • Enhanced team efficiency by organizing and distributing tools and materials to workers.
  • Assisted in completing projects on time through diligent work and effective communication with team members.
  • Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
  • Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
  • Streamlined workflow by effectively managing inventory of supplies and equipment needed for various tasks.

Server

Logans Roadhouse
06.2023 - 01.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Paintball Referee

Edinburg Paintball Battlegrounds
10.2022 - 06.2023
  • Enhanced player safety by enforcing paintball rules and regulations consistently.
  • Reduced game delays by promptly addressing equipment issues and field maintenance needs.
  • Contributed to the growth of returning clientele with exceptional customer service
  • Managed inventory of rental equipment, ensuring proper functionality while minimizing repair costs over time.

Education

High School Diploma -

Robert Vela High School
Edinburg, TX
06.2023

Skills

  • EPA 608 Universal certified
  • Daily Specials Memorization
  • Guest Engagement
  • Performance Improvement
  • Guest Relations Management
  • Quality Control
  • Sales Expertise
  • Relationship Management
  • Hospitality Service Expertise
  • Exceptional Customer Service
  • Multitasking Abilities
  • Team Collaboration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Helper

Alpha1 Steel/G2 Remodeling
07.2023 - 01.2024

Server

Logans Roadhouse
06.2023 - 01.2024

Paintball Referee

Edinburg Paintball Battlegrounds
10.2022 - 06.2023

High School Diploma -

Robert Vela High School
Julian Gonzalez