Julian Guckert

As a Summer Conferences Assistant my job entails the following:

• Proficiency in Customer Service / Public Relations
• Proper handling of credit card transactions according to PCI DDS standards.
• Responsibility of checking in, and out room keys to guests of the university.
• Responsibility of securing and arming alarmed doors. Regularly perform security roves of assigned buildings

While currently employed as a bartender my job consists of:

• Managed high stress environments with high customer volumes.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Cleaned pool tables with delicate care according to proper procedures to keep them clean.

While employed as Night Staff Operations Student Worker some of my duties were:

• Being aware of, and correctly identifying over-intoxicated individuals on university property. Coordinate with Medical and Law enforcement officers on applicable situations
• Excell at situational de-escalation tactics used to help calm down agitated individuals/students.
• Locking and securing alarmed doors, and performing security roves of the assigned building.
• Documenting in detail all incidents that occurred at the assigned building, and inform anyone necessary for those incidents. Keep a record of, and actively monitor banned individuals from the assigned building.

Salad Room:

• Labeled and dated all incoming produce, and rotated produce to account for older dates. Understand the proper storage of fresh lettuce, meats, dressings, and sauces.
• Managerial experience training and overseeing new trainees throughout the course of their employment. While also giving feedback to my workers on what can be done better.

Food Expediter:

• Proficient in prioritization of different tasks based on necessity of the restaurant at the time. Efficient speed and effective delivery of food to the customers in a timely manner.
• Exceptional team communication skills, and communication while under pressure. Ability to remain calm while under pressure from customers, other employees, etc.

Table Busser:

• Regularly interacted with customers on a friendly and personal level. Attended to the random needs of customers while in the vicinity of them.
• Cleaned tables with a proper cleaning solution of 15% bleach and 85% window cleaning solution. Dealt with every kind of spill, or mess that can be created on a floor.