Julian Hernandez
Sicklerville,NJ
Summary
A highly motivated and versatile professional with a diverse background. Recently graduated with certification in HVAC&R brining in a strong technical skill set and a commitment to excellence in all tasks. Proven ability to deliver exceptional customer service, maintain high standards of cleanliness and organization and efficiently manage multiple responsibilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Loader
Lowe's Home Improvement
10.2024 - Current
- Being friendly, professional and engaging customers to help answer questions
- Retrieving, loading and replenishing merchandise
- Helping customers and staff move merchandise safely
- Participated in ongoing training sessions to stay current on industry best practices and enhance job performance.
- Collaborated with team members to maintain efficient workflow.
- Maintained clean, orderly work environment free of hazards.
Customer Service Associate
Adidas
11.2023 - 01.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
Parking Attendant
Live Nation
04.2023 - 08.2023
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
- Kept parking lot usage orderly by enforcing parking regulations.
- Directed patrons to designated parking spaces.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
Customer Service Associate
Diggerland USA
04.2022 - 09.2022
- Assisted customers in navigating company's products and services, enhancing their overall experience.
- Streamlined customer service processes to reduce wait times and improve service quality.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Enhanced brand image by consistently delivering service beyond expectations.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
Education
Certification - HVAC&R
Pennco Tech
Blackwood05-2025
High School -
Highland Regional High School
Blackwood, NJ01.2024
Skills
- Microsoft Office
- Customer Service
- Task Prioritization
- Time Management
Certification
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency. (pending)
- Universal R-410A Safety & Training - Mainstream Engineering Corporation.
- Trac Pipe Counterstrike Flexible Gas Piping (pending)
- New Jersey Driver's License
Timeline
Loader
Lowe's Home Improvement
10.2024 - Current
Customer Service Associate
Adidas
11.2023 - 01.2024
Parking Attendant
Live Nation
04.2023 - 08.2023
Customer Service Associate
Diggerland USA
04.2022 - 09.2022
Certification - HVAC&R
Pennco Tech
High School -
Highland Regional High School
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