Aspiring professional with demonstrated experience providing administrative support services. Experienced in using variety of software applications and calendar management. Excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
Work History
IT Administrative Support
Avispa Technology
2023.09 - Current
Provided technical expertise to support sales teams in securing new business opportunities with key clients.
Streamlined IT support processes by establishing efficient ticketing systems and prioritizing critical issues effectively.
Acted as a liaison between end-users and higher-level IT support personnel when escalation was necessary.
Streamlined data entry processes, resulting in more accurate record-keeping and easier access to information.
Contributed to overall company success by consistently demonstrating a strong work ethic and dedication to achieving organizational goals.
Administrative Assistant
Bimbo Bakeries USA
2022.07 - 2023.07
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Admissions Counselor & Diversity Coordinator
Indiana University South Bend
2021.08 - 2022.06
Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
Delivered engaging presentations about the college/university at various off-campus events such as high school visits or conferences.
Evaluated and provided recommendations on scholarship applications, ensuring awards were distributed fairly and equitably to deserving students.
Implemented data-driven strategies to continuously improve recruitment efforts based on enrollment trends and goals.
Administrative Assistant
Lauren Studios
2019.11 - 2020.09
Assisted development and implementation of new administrative procedures.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Team Leader / Administrative Assistant
Indiana University Recreational Sports
2016.08 - 2019.01
Delegated daily tasks, addressed employee questions, and resolved scheduling issues.
Trained employees on general procedures, gym rules, and duties
Fostered positive working environments for all employees by encouraging staff members to voice opinions and concerns
Education
Bachelor of Arts - Liberal Studies
Indiana University Bloomington
Bloomington, IN
05.2019
High School Diploma -
Mishawaka Marian
Mishawaka, IN
06.2015
Skills
Google Certification: Digital Marketing & E-commerce
Document and File Management
Appointment Coordination
Confidentiality and Data Protection
Strong Organizational Skills
CRM Software
Timeline
IT Administrative Support
Avispa Technology
2023.09 - Current
Administrative Assistant
Bimbo Bakeries USA
2022.07 - 2023.07
Admissions Counselor & Diversity Coordinator
Indiana University South Bend
2021.08 - 2022.06
Administrative Assistant
Lauren Studios
2019.11 - 2020.09
Team Leader / Administrative Assistant
Indiana University Recreational Sports
2016.08 - 2019.01
Bachelor of Arts - Liberal Studies
Indiana University Bloomington
High School Diploma -
Mishawaka Marian
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