Multi-talented Assistant Director focused on streamlining operations and increasing team productivity. Fully versed in office functions to meet deadlines. Mentors and coaches staff to optimal levels of productivity and leadership. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Hi, I’m
Julian Lopez
Colorado Springs,CO
Summary
Overview
10
years of professional experience
Work History
AT&T National DistributionEnglewood, CO
Associate Director
09.2020 - Current
Job overview
- Supervises sales and support staff, including responsibility for hiring, training, developing, disciplining and contributing to decision making regarding discharge of subordinate employees.
- Interacts with other departments and vendors to resolve issues and develop strategic plans.
- Oversaw day-to-day operations of the organization including personnel management, program development and implementation.
- Provided guidance and support to staff in order to maximize their performance.
- Ensured compliance with all applicable laws, regulations and policies related to the organization's operations.
- Conducted regular meetings with staff members to review progress on goals and objectives.
- Managed recruitment process for new employees including conducting interviews, evaluating resumes, making job offers.
- Evaluated performance of subordinates through regular feedback sessions and annual reviews.
- Participated in staff meetings, working groups or task forces to implement strategic initiatives.
- Developed team atmosphere to drive supportive and productive work environment.
- Mentored new employees on industry practices and business operations.
- Generated reports to review data and issue corrective actions for improvements.
AT&T IncColorado Springs, CO
Sr Associate In Home Sales Expert & Retail Sales
04.2014 - 09.2020
Job overview
- Meeting with customers and engaging in sales activities at the customers site; communicating with customers via phone, teleconference, e-mail, etc
- Related to proposed solutions/sales, etc.; traveling to and from the customers premise for the purpose of engaging in sales activities; providing subject matter expertise regarding technical issues relating to sales; advising customers on suitability of products based on technical needs; preparing proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solutions/sales; researching and developing customer solutions with AT&T external partners, including design and engineering; and researching customers business and industry to identify new sales opportunities
- Developed and implemented strategies for increasing customer satisfaction.
- Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained current store, product and promotional knowledge to drive consistent sales.
Education
Pikes Peak Community CollegeColorado Springs, CO
Some College (No Degree) from Culinary Arts
University Overview
Personal Learning EducationAT&T Intranet
Some College (No Degree) from Leadership
University Overview
Skills
- Key Relationship Management
- Performance Evaluations
- Coaching and Mentoring
- Hiring and Training
- MS Office
- Team Collaboration and Leadership
- Process Improvement
Accomplishments
Accomplishments
- 6 time AT&T Summit Award winner
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
Affiliations
- Love the outdoors
- Weight lifting
- Family driven
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Associate Director
AT&T National Distribution
09.2020 - Current
Sr Associate In Home Sales Expert & Retail Sales
AT&T Inc
04.2014 - 09.2020
Pikes Peak Community College
Some College (No Degree) from Culinary Arts
Personal Learning Education
Some College (No Degree) from Leadership