I love learning new thing, i love to work and try my hardests
Julian Luna
Rio Rancho,NM
Summary
Dynamic Shift Leader at Baskin Robbins with a proven track record in team leadership and cash handling. Enhanced productivity through efficient workflow processes and resolved customer complaints to maintain high satisfaction. Skilled in problem-solving and fostering a positive work environment, ensuring quality service and operational excellence. I worked at Baskin robbins for almost 3 years now and im seeking for more job experience.
Overview
3
3
years of professional experience
Work History
Shift Leader
Baskin Robins
01.2023 - Current
- Supervised daily operations, ensuring adherence to quality and service standards.
- Trained and mentored new team members on product preparation and customer service techniques.
- Implemented efficient workflow processes to enhance team productivity during peak hours.
- Managed inventory levels, conducting regular stock checks to minimize waste and ensure product availability.
- Monitored cash handling procedures, ensuring accuracy in transactions and financial reporting.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints promptly, maintaining high satisfaction levels through effective communication.
Expo Runner
Gardunos Restaurants
01.2025 - 01.2025
- Coordinated timely delivery of food orders to ensure efficient service during peak hours.
- Assisted kitchen staff by managing inventory levels and maintaining stock organization.
- Communicated effectively with front-of-house team to streamline order processing and enhance guest experience.
Education
No Degree - 12th Grade Studies
Rio Rancho Highschool
Rio Rancho, NM05-2026
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
Interests
Timeline
Expo Runner
Gardunos Restaurants
01.2025 - 01.2025
Shift Leader
Baskin Robins
01.2023 - Current
No Degree - 12th Grade Studies
Rio Rancho Highschool