Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Julian Luna

Rio Rancho,NM

Summary

Dynamic Shift Leader at Baskin Robbins with a proven track record in team leadership and cash handling. Enhanced productivity through efficient workflow processes and resolved customer complaints to maintain high satisfaction. Skilled in problem-solving and fostering a positive work environment, ensuring quality service and operational excellence. I worked at Baskin robbins for almost 3 years now and im seeking for more job experience.

Overview

3
3
years of professional experience

Work History

Shift Leader

Baskin Robins
01.2023 - Current
  • Supervised daily operations, ensuring adherence to quality and service standards.
  • Trained and mentored new team members on product preparation and customer service techniques.
  • Implemented efficient workflow processes to enhance team productivity during peak hours.
  • Managed inventory levels, conducting regular stock checks to minimize waste and ensure product availability.
  • Monitored cash handling procedures, ensuring accuracy in transactions and financial reporting.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints promptly, maintaining high satisfaction levels through effective communication.

Expo Runner

Gardunos Restaurants
01.2025 - 01.2025
  • Coordinated timely delivery of food orders to ensure efficient service during peak hours.
  • Assisted kitchen staff by managing inventory levels and maintaining stock organization.
  • Communicated effectively with front-of-house team to streamline order processing and enhance guest experience.


Education

No Degree - 12th Grade Studies

Rio Rancho Highschool
Rio Rancho, NM
05-2026

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule

Interests

I love learning new thing, i love to work and try my hardests

Timeline

Expo Runner

Gardunos Restaurants
01.2025 - 01.2025

Shift Leader

Baskin Robins
01.2023 - Current

No Degree - 12th Grade Studies

Rio Rancho Highschool
Julian Luna