Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julian Mendez

Hillside,NJ

Summary

Proven leader and adaptable team player with experience at Skyzone, where I enhanced guest satisfaction and teamwork. Skilled in multitasking and guest services, I significantly contributed to a positive work culture and efficient service delivery. My approach combines strong leadership with a commitment to safety and customer satisfaction, showcasing a blend of hard and soft skills.

Overview

4
4
years of professional experience

Work History

Flight Crew Member

Skyzone
03.2024 - Current
  • Promoted teamwork through active listening and open communication, fostering a positive work culture among crew members and providing a positive experience for guests.
  • Boosted customer satisfaction by consistently providing friendly, efficient service during peak hours.
  • Kept work areas clean, organized, and safe to promote efficiency, for both team and guests safety.
  • Effectively promoted membership sales by identifying customer needs, providing recommendations, and ensuring a seamless and enjoyable experience.

Janitor

BJ's Wholesale
07.2023 - 10.2023
  • Maintained clean and comfortable environments for team members and shoppers.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and wiping surfaces.
  • Kept building spaces premises clean inside and outside.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.

Crew Member

McDonald's
08.2020 - 10.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

High School Diploma -

Hillside High School
Hillside, NJ
06-2023

Skills

  • Strong teamwork
  • Leadership qualities
  • Adaptability and flexibility
  • Multitasking and organization

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Flight Crew Member

Skyzone
03.2024 - Current

Janitor

BJ's Wholesale
07.2023 - 10.2023

Crew Member

McDonald's
08.2020 - 10.2022

High School Diploma -

Hillside High School

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Julian Mendez