Julian Norton-Abad
Oak Creek
Summary
Dynamic grocery professional with extensive experience at Pick N Save, excelling in inventory management and customer service. Proven track record in team leadership and supplier negotiation, enhancing operational efficiency and customer satisfaction. Adept at visual merchandising and employee training, driving sales and fostering a positive shopping environment. Resourceful Assistant Grocery Manager known for high productivity and efficient task completion. Skilled in inventory management, customer service, and staff training. Excel at communication, leadership, and problem-solving to ensure smooth store operations and positive shopping experiences for customers. Committed to maintaining quality standards and improving store performance.
Overview
11
11
years of professional experience
Work History
Assistant Grocery Manager
Pick N Save
Oak Creek
04.2024 - Current
- Coordinated with other departments to ensure smooth workflow.
- Conducted weekly performance reviews with team members to identify areas of improvement.
- Monitored stock levels and ordered inventory as needed.
- Provided customers with assistance in locating items within the store.
- Resolved customer complaints in a professional manner while adhering to company policy.
- Developed strong relationships with suppliers to ensure competitive prices.
- Directed daily operations of the store, including opening and closing duties.
- Managed the preparation of merchandise for shipment or delivery.
Amazon Warehouse Associate
Amazon
Oak Creek
07.2021 - 05.2023
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Maintained accurate records of all incoming and outgoing shipments.
- Fostered positive working relationships with internal staff members while providing superior customer service.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Monitored stock levels and reordered supplies when necessary.
- Assisted in loading finished goods onto delivery vehicles as required.
- Performed cycle counts to ensure accuracy of inventory levels.
Grocery Stocker
Frys Food Store
Mesa
10.2016 - 02.2021
- Ensured that all products were properly labeled according to company standards.
- Responded quickly to any customer inquiries or complaints regarding stocked items.
- Stocked shelves with products based on customer demand and sales trends.
- Rotated and faced product displays for optimal visual appeal.
- Received, unpacked, and stored incoming merchandise according to company guidelines.
- Assisted customers in locating desired items within the store.
- Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
- Organized backroom storage areas in order to maximize space utilization.
Courtesy Clerk
Frys Food Store 699
Mesa
09.2014 - 09.2016
- Provided excellent customer service by being friendly and courteous at all times.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Inspected customer bags to ensure no shoplifting occurred.
- Processed returns and exchanges according to company policy.
- Maintained a neat and orderly work area at all times.
Education
High School Diploma -
New Way Academy
Phoenix, AZ05-2017
Some College (No Degree) -
Evit
Mesa, AZSkills
- Inventory management
- Customer service
- Team leadership
- Visual merchandising
- Sales forecasting
- Supplier negotiation
- Employee training
- Stock replenishment
- Merchandising strategies
- Display planning
Affiliations
- I play basketball
- hiking
- video games
- outdoors
- travel
References
References available upon request.
Timeline
Assistant Grocery Manager
Pick N Save
04.2024 - Current
Amazon Warehouse Associate
Amazon
07.2021 - 05.2023
Grocery Stocker
Frys Food Store
10.2016 - 02.2021
Courtesy Clerk
Frys Food Store 699
09.2014 - 09.2016
High School Diploma -
New Way Academy
Some College (No Degree) -
Evit
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