Julian O'Neil
Jaffrey,NH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. With a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Press Operator
Newhampsire Ball Bearings
Peterborough, New Hampshire
10.2023 - Current
- Managed multiple projects simultaneously within tight deadlines.
- Verified dimensions of work piece and made adjustments if necessary.
- Measured completed workpieces to verify conformance to specifications with micrometers, gauges, calipers, and templates.
- Read work orders or production schedules to determine materials, locations of cutting lines or dimensions and tolerances.
- Troubleshoot mechanical problems using hand tools and gauges.
- Ensured compliance with safety regulations and procedures.
- Maintain detailed logs of work performed including timesheets and materials used.
- Promoted safety within department and followed protocols to maximize safety and prevent risk.
- Follow written instructions from supervisor regarding production jobs to be completed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
Crew Member
McDonald's
Jaffrey, New Hampshire
01.2022 - 04.2024
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Packed fast food products in approved containers, cups, and bags.
- Educated customers on menu items, product ingredients and nutritional values.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Interacted pleasantly with guests to deliver quality customer service.
- Presented orders to guests within anticipated service times.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Assembled and served meals according to specific guest requirements.
- Informed customers about daily specials in an engaging manner.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
Deli Associate
Market Basket Grocery Store
Rindge, New Hampshire
10.2022 - 04.2023
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Informed customers of deli specials to increase profits.
- Resolved customer complaints promptly in a courteous manner in order to ensure customer satisfaction.
- Operated cash registers accurately to process customer payments efficiently.
Crew Member
Dublin Tap Room
Jaffrey, New Hampshire
09.2021 - 04.2022
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Presented menus and answered questions regarding items.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Crew Member
Cafe 532
Jaffrey, New Hampshire
09.2019 - 05.2021
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Packed fast food products in approved containers, cups, and bags.
- Drove team success by quickly completing assigned tasks.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Restocked kitchen supplies including food products and utensils.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Processed payments on cash register and counted back bills and change to patrons.
- Resolved customer complaints in a professional manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Conant High School
Jaffrey, NH06-2023
Skills
- Customer service
- Team collaboration
- Attention to detail
- Time management
- Communication skills
- Problem solving
- Technical troubleshooting
- Resourcefulness
- Computer skills
- Empathy and patience
- Multitasking and prioritization
- Multitasking Capability
Timeline
Press Operator
Newhampsire Ball Bearings
10.2023 - Current
Deli Associate
Market Basket Grocery Store
10.2022 - 04.2023
Crew Member
McDonald's
01.2022 - 04.2024
Crew Member
Dublin Tap Room
09.2021 - 04.2022
Crew Member
Cafe 532
09.2019 - 05.2021
High School Diploma -
Conant High School