College student and entrepreneur with a proficient background in social media marketing and video editing seeking entry-level role. Dedicated to further developing skills and adding value to organization.
Overview
9
9
years of professional experience
Work History
Small Business Owner
Jrod Detailing
06.2018 - Current
Marketed small business through different platforms of social media such as Instagram, Facebook and TikTok
Served clients with on-site detailing services at businesses and homes.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Maintained up to date knowledge through continuing education and advanced training.
Manager
Space Coast Auto Spa
01.2024 - 03.2025
Social media shooting and editing for TikTok and Instagram to gain volume and awareness of the quality of work to clients.
Managed and motivated employees to be productive and engaged in work.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Social Media/Sales
Status Motoring
01.2024 - 03.2024
Leveraged social media platforms strategically to build brand presence online, driving web traffic that led to increased sales inquiries.
Boosted customer engagement with creative social media management, fostering positive online presence.
Online and in-person sales, working with distributors and wholesalers to tailor to the clients needs
Established strong relationships with industry professionals through networking events and social media outreach.
Engineering Specialist Internship
Bansbach Easylift of North America
09.2022 - 09.2023
Developed dimensions of gas springs and electric actuators tailored to specific needs to an array of customers such as Boeing and SpaceX.
Created, documented and tracked quotes as well as processed purchase orders through excel, Microsoft word and Adobe.
Produced quality control documents through excel to identify discrepancies and provide corrective action.
Conducted inventory checks to ensure our system is up to date.
Devised marketing strategies to best reach customers in South America.
Customer Service Representative
precision sports industries
01.2020 - 03.2020
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Developed strong customer relationships to encourage repeat business.
Consulted with customers to resolve service and billing issues.
Made outbound calls to obtain account information.
Shift Manager In Training
McDonald's Restaurant
01.2016 - 02.2017
Communicated with other shift managers to facilitate continuum of customer service.
Upheld company standards and compliance requirements for operations.
Maintained composure throughout a plethora of situations.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company procedures, during peak periods.
Education
Bachelor of Arts - Organizational Managment & Marketing
Eastern Florida State College
10-2025
Skills
Marketing research
Internet Marketing
Strategic Planning
Driven and Determined
Audience identification
Consulting with clients to best fit their needs and expectations
Proficient in Excel, Microsoft word, Outlook, Adobe and Powerpoint
Organizational skills
Leadership skills
Languages
Spanish
Limited Working
Timeline
Manager
Space Coast Auto Spa
01.2024 - 03.2025
Social Media/Sales
Status Motoring
01.2024 - 03.2024
Engineering Specialist Internship
Bansbach Easylift of North America
09.2022 - 09.2023
Customer Service Representative
precision sports industries
01.2020 - 03.2020
Small Business Owner
Jrod Detailing
06.2018 - Current
Shift Manager In Training
McDonald's Restaurant
01.2016 - 02.2017
Bachelor of Arts - Organizational Managment & Marketing