Julian Rosa
Kissimmee,FL
Summary
Offering friendly demeanor and strong communication skills, eager to learn and grow in dynamic environment. Brings ability to quickly grasp new concepts and adapt to various technologies and customer service techniques. Ready to use and develop problem-solving and multitasking skills in [Desired Position] role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Arcade Attendant
Fun Spot America
02.2024 - Current
- Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
- Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
- Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
- Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
- Collaborated with team members to create a positive working environment that translated into an enjoyable experience for guests.
- Developed knowledge of games and attractions and current and upcoming events to effectively communicate to guests.
- Implemented effective crowd control measures during busy periods, ensuring a pleasant atmosphere for all patrons.
- Educated customers on how to operate games properly, reducing instances of machine malfunctions due to user error.
- Ensured smooth daily operations by opening and closing the arcade according to established procedures, maintaining consistent hours of operation for guests.
- Answered guest questions to provide fun game experience.
Education
High School Diploma -
Poinciana High School
Kissimmee, FL05-2024
Skills
- Cleanliness and hygiene
- Cash handling proficiency
- Energy and enthusiasm
- Promotional strategies
- Positive Attitude
- Problem-solving abilities
- Multitasking Abilities
- Reliability
Certification
- OSHA 10 Certified
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Arcade Attendant
Fun Spot America
02.2024 - Current
- OSHA 10 Certified
High School Diploma -
Poinciana High School
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