Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Julian Sanchez

Altamonte Springs

Summary

Dynamic Owner Operator with a proven track record at J&D Concessions, excelling in customer engagement and sales coaching. Spearheaded marketing initiatives that significantly boosted brand visibility and profitability. Known for fostering a collaborative team environment while implementing effective financial management practices to enhance cash flow. Honest and dependable, committed to achieving business goals.

Overview

12
12
years of professional experience

Work History

Owner Operator

J&D Concessions
04.2018 - Current
  • Spearheaded operational strategies to enhance business efficiency and growth.
  • Developed and implemented processes to streamline daily operations.
  • Mentored staff, fostering professional development and skill enhancement.
  • Initiated cost-saving measures, improving overall profitability.
  • Managed inventory control systems to optimize stock levels and reduce waste.
  • Directed marketing initiatives, increasing brand visibility and client acquisition.
  • Oversaw customer service protocols to ensure high satisfaction rates.
  • Analyzed financial reports to guide strategic decision-making and budgeting efforts.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Trained and motivated employees to perform daily business functions.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Contributed positively to the local community through involvement in various events or charitable organizations.

Inhouse Sales Associate

Diamond Resorts
01.2018 - 01.2020

Front Line Sales Associate

Wyndham Worldwide Corp
06.2014 - 08.2017
  • Assisted customers in selecting vacation packages, enhancing overall satisfaction and engagement.
  • Processed reservations efficiently, ensuring accuracy and timely confirmations for guests.
  • Maintained product knowledge to provide tailored recommendations, improving customer experience.
  • Collaborated with team members to address customer inquiries, fostering a supportive environment.
  • Contributed to team goals through proactive problem-solving and effective communication strategies.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Led team meetings focused on sales techniques and product features, boosting overall team performance.
  • Fostered collaborative work environment, sharing best practices and sales strategies with new hires.

Sales Associate Front Line

Capital Resorts
06.2013 - 08.2015
  • Assisted customers in selecting vacation packages, enhancing overall customer satisfaction.
  • Maintained up-to-date knowledge of resort offerings, ensuring accurate information delivery to clients.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
  • Collaborated with team members to address customer inquiries and resolve issues promptly.

Frontline Sales Representative

Club Wyndham
12.2022 - Current
  • Trained new sales representatives on product knowledge and sales techniques.
  • Led team meetings to strategize on achieving sales targets and objectives.
  • Mentored junior representatives, fostering a collaborative and high-performance environment.
  • Built a reputation as a trusted advisor among clients by staying informed about industry trends and offering valuable insights during conversations.
  • Delivered exceptional customer service by promptly addressing inquiries, handling complaints, and providing product information.
  • . Developed strong product knowledge through continuous learning initiatives that enabled persuasive presentations and effective handling of objections during sales discussions.
  • Improved client retention rates by maintaining regular communication and proactively identifying opportunities to upsell or cross-sell products.

Education

GED -

Immokalee High School
Immokalee, FL

Skills

  • Goal oriented
  • Social media proficiency
  • Customer engagement
  • Sales presentations
  • Sales coaching
  • Honest and dependable

Accomplishments

Sales Representative of the year

Mentorship award

Languages

Spanish
Native or Bilingual

Timeline

Frontline Sales Representative

Club Wyndham
12.2022 - Current

Owner Operator

J&D Concessions
04.2018 - Current

Inhouse Sales Associate

Diamond Resorts
01.2018 - 01.2020

Front Line Sales Associate

Wyndham Worldwide Corp
06.2014 - 08.2017

Sales Associate Front Line

Capital Resorts
06.2013 - 08.2015

GED -

Immokalee High School

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