Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
2
2
years of professional experience
Work History
Server Assistant
Bar Italia Winter Park
Winter Park, FL
05.2024 - Current
Greeted guests and answered any questions they had about the menu.
Checked in with customers throughout their meal to ensure satisfaction.
Organized menus, silverware, and condiments at each table prior to seating guests.
Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
Restocked bar items such as napkins, straws, cups and glassware as necessary.
Maintained cleanliness of dining area by wiping down tables after each seating.
Crew Trainer
McDonald's
Oviedo, FL
01.2023 - 07.2023
Monitored performance of crew members in the field, providing feedback and guidance when needed.
Assisted management in developing strategies to improve customer service standards.
Created detailed reports on employee performance metrics for senior management review.
Maintained up-to-date records of all employees' training progress and certification status.
Ensured that all safety protocols were followed during training sessions.
Education
High School Diploma -
Hagerty High School
Oviedo
05-2024
Associate of Arts - Elementary Education
Daytona State College
Daytona Beach, FL
Skills
Dish preparation
Guest Relations Management
Safe Food Handling
Food Running
Menu presentation
Beverage Preparation
Table Bussing
Quality Control
Menu Memorization
Table Setting
Price memorization
Heavy Lifting
Cash Handling
POS System Operation
Affiliations
Run Cross Country and Track for Daytona State College.
Volunteer Regularly for a wide variety of organizations.