Julian Trujillo
Elizabeth
Summary
Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests.
Overview
14
14
years of professional experience
Work History
Concierge
JLL
06.2024 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Security Supervisor
Allied Universal Security Services
12.2018 - 05.2024
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Monitored and approved access control systems for accessibility to authorized personnel.
Associate
Best Buy
05.2017 - 06.2017
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
Technician
Viking Pest Control
10.2013 - 04.2017
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Complied with safety guidelines and regulations with during pest control processes.
Restaurant Manager
El Rinconcito
01.2011 - 09.2013
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Education
High School Diploma -
Elizabeth High School
Elizabeth, NJ06.2009
Skills
Communication Skills
Teamwork Skills
Adaptability
Time Management Skills
Work Ethic
Customer service Skills
Languages
Spanish
Full Professional
Timeline
Concierge
JLL
06.2024 - Current
Security Supervisor
Allied Universal Security Services
12.2018 - 05.2024
Associate
Best Buy
05.2017 - 06.2017
Technician
Viking Pest Control
10.2013 - 04.2017
Restaurant Manager
El Rinconcito
01.2011 - 09.2013
High School Diploma -
Elizabeth High School