Summary
Overview
Work History
Education
Skills
Math Award
Languages
Timeline
Generic
Julian Umpierre

Julian Umpierre

Fairmont,MN

Summary

Dynamic and dedicated professional with extensive experience at Dairy Queen, excelling in guest service and cash handling. Proven ability to enhance customer satisfaction through effective communication and relationship building. Skilled in food handling safety and maintaining cleanliness standards, ensuring a welcoming environment for all patrons.

Overview

1
1
year of professional experience

Work History

Ice Cream Server

Dairy Queen Grill & Chill
02.2024 - Current
  • Processed sales transactions for cash, debit, and credit purchases.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.

Costumer Service

Dairy Queen Store
02.2024 - Current
  • Increased member satisfaction by providing exceptional customer service and support.
  • Maintained standards of quality, timeliness, productivity and customer service.
  • Increased client retention by providing superior customer service.
  • Enhanced customer service by promptly addressing inquiries and concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Arise Academy
Fairmont, MN

Skills

  • Teamwork
  • Cleaning and organization
  • Food handling safety
  • Patience and empathy
  • Friendly and outgoing
  • Order taking
  • Cash handling
  • Guest service
  • Stock rotation
  • Inventory monitoring
  • Relationship building

Math Award

Best Student in Math solving.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Ice Cream Server

Dairy Queen Grill & Chill
02.2024 - Current

Costumer Service

Dairy Queen Store
02.2024 - Current

High School Diploma -

Arise Academy

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