Front Desk Assoicate
Walk Off Baseball & Softball Academy
San Antonio, TX
02.2020 - 03.2020
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build support and retention.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Kept cash register in balance and ran daily report to verify totals.
- Maintained floor cleaning.
- Inspected facility and grounds and picked up any trash.
