Julian Villegas
San Marcos,CA
Summary
Driven professional with a track record of enhancing customer satisfaction and sales at Tilly's through expert customer service and effective product merchandising. Excelled in performance improvement and problem-solving, showcasing strong decision-making and new hire training skills. Proven ability to manage multiple priorities and drive team efficiency.
Overview
1
1
year of professional experience
Work History
Intern
Resnick & Louis
San Diego
11.2023 - Current
- Audited company's legal documents to verify compliant policies and procedures.
- Set specific goals for projects to measure progress and evaluate end results.
- Analyzed key performance indicators to identify effective strategies.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Associate
Tilly's
Carlsbad, CA
10.2023 - Current
- Ensured exceptional customer service by greeting customers, addressing inquiries, and assisting with product selection and purchases.
- Maintained comprehensive knowledge of store promotions, policies, and security practices to ensure efficient operations and customer satisfaction.
- Monitored for and addressed security risks, preventing theft and ensuring a safe shopping environment.
- Trained and mentored new team members on store operations, policies, and procedures to support team growth and efficiency.
- Organized and displayed merchandise attractively, ensuring shelves were stocked and promotions highlighted to drive sales.
- Accurately completed daily operational tasks, including sales tracking and record-keeping for store management.
Education
High School Diploma -
La Costa Canyon
Carlsbad05-2024
GED -
Palomar College
San Marcos, CASkills
- Performance evaluations
- New hire training
- Customer service
- Multiple priorities management
- Store recovery
- File management
- Sales expertise
- Task prioritization
- Problem-solving abilities
- Performance improvement
- Inventory management
- Product merchandising
- Record and file management
- Decision-making
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Intern
Resnick & Louis
11.2023 - Current
Associate
Tilly's
10.2023 - Current
High School Diploma -
La Costa Canyon
GED -
Palomar College
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