Juliana Avendaño
Zephyrhills,FL
Summary
Dynamic and results-driven seller with proven success at Circle K, leveraging exceptional customer service and upselling skills to enhance sales revenue. Adept at building strong relationships and resolving complaints, I consistently deliver outstanding after-sales support while effectively managing stock and payments. Committed to driving productivity through adaptability and teamwork.
Overview
2
2
years of professional experience
Work History
Seller
Circle K
Tampa
03.2023 - 11.2024
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Utilized product knowledge to educate customers on features and benefits.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
- Provided exceptional after-sales support by promptly addressing inquiries or concerns from customers regarding their purchases or services rendered.
- Informed customers of promotions to increase sales productivity and volume.
Education
High School Diploma -
Cypress Creek
Wesley Chapel, FL05.2024
Skills
- Customer service
- Upselling
- Cash register management
- Teamwork and collaboration
- Organizational skills
- Attention to detail
- Multitasking
- Active listening
- Processing payments
- Stock management
- Team collaboration
- Adaptability and flexibility
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Seller
Circle K
03.2023 - 11.2024
High School Diploma -
Cypress Creek