Juliana Azevedo
Miami Beach
Summary
Multilingual professional with strong customer service and communication skills. Proven ability to enhance customer experiences and support team objectives through effective collaboration.
Overview
2
2
years of professional experience
Work History
Sales Associate
Urban Outfitters, Inc.
Miami Beach
10.2025 - 01.2026
- Engaged customers by sharing product knowledge and demonstrating brand passion to enhance their shopping experience.
- Maintained clean and organized sales floor and stockroom to facilitate efficient customer interactions.
- Supported inventory management by restocking and tracking items to ensure product availability.
- Provided exceptional customer service to enhance shopping experiences.
Server Assistant
J'adore Lounge and restaurant
Miami Beach
11.2025 - 12.2025
- Assisted servers with food and beverage preparation and delivery.
- Supported guest needs by promptly addressing requests and inquiries.
- Maintained cleanliness and organization of dining area and service stations.
Front Desk Receptionist
Tony Hotel
Miami Beach
11.2024 - 12.2024
- Welcomed guests warmly, ensuring positive first impressions and exceptional customer service.
- Handled phone calls, directing inquiries to appropriate departments for efficient resolution.
- Scheduled appointments and maintained organized front desk calendar.
- Handled guest check-ins and check-outs efficiently and accurately.
- Processed payments and maintained cash register balance daily.
- Addressed guest complaints promptly, maintaining professionalism and enhancing guest satisfaction.
Food Prep Cook/Server
Casablanca restaurant and lounge
Denver
08.2024 - 09.2024
- Prepared ingredients according to restaurant recipes and standards.
- Maintained cleanliness and organization in food prep areas.
- Operated kitchen equipment safely, including slicers and mixers.
Cashier
SSA Group
Denver
02.2024 - 03.2024
- Processed customer transactions efficiently and accurately using POS systems.
- Attended to members of diverse organizations and events, including bitcoin and national american western show.
- Collaborated with team members to ensure smooth store operations during peak hours.
Hut Attendant
Boucher Brothers
Miami Beach
01.2024 - 02.2024
- Welcomed guests and ensured they received all amenities, including beach lounge chairs, sunscreen, watersports, and food and beverage.
- Collaborated with team members to ensure smooth daily operations.
- Monitored supply inventory and communicated restocking needs to maintain service standards.
- Assisted team projects to enhance collaboration and operational efficiency.
Education
Associate of Science - Veterinary Assistant Study
Miami Dade College
Miami, FL05-2016
Skills
- Exceptional customer service
- Written and oral communication skills
- Can speak English, Spanish, Portuguese, French, and Arabic
- Goal tracking
- Team collaboration
Timeline
Server Assistant
J'adore Lounge and restaurant
11.2025 - 12.2025
Sales Associate
Urban Outfitters, Inc.
10.2025 - 01.2026
Front Desk Receptionist
Tony Hotel
11.2024 - 12.2024
Food Prep Cook/Server
Casablanca restaurant and lounge
08.2024 - 09.2024
Cashier
SSA Group
02.2024 - 03.2024
Hut Attendant
Boucher Brothers
01.2024 - 02.2024
Associate of Science - Veterinary Assistant Study
Miami Dade College