Juliana Cenderelli
Escondido,CA
Summary
Driven professional with a background at Ciao Bella Hair Salon, adept in hair styling techniques and delivering exceptional customer service. Friendly Salon Assistant with great ambition and welcoming demeanor. Skilled at shampooing guests, applying single process colors and performing blow dry services. Up-to-date knowledge of all latest hair trends and fashions. Demonstrated versatility in retail environments, quickly adapting to new technologies and exceeding customer expectations.
Overview
2
2
years of professional experience
Work History
Hair Salon Assistant
Ciao Bella Hair Salon
2023.04 - 2024.05
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Organized and thoroughly cleaned all backbar products.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Prepared and mixed color formulas for clients' hair.
- Massaged clients' scalp during shampoos.
- Answered phone calls and emails to schedule client appointments.
Cashier
Michaels Arts and Crafts
2021.11 - 2022.03
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Took on extra shifts willingly and would stay clocked in for longer if needed.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Associate of Applied Science - Cosmetology
Bellus Academy
Poway, CA03.2023
High School Diploma -
San Pasqual High School
Escondido, CA06.2021
Skills
- Excellent customer service
- Cleanliness and sanitation
- Hair styling techniques
- Appointment Scheduling
- Hair extension application
- Shampooing and conditioning hair
- Hair coloring procedures
- Social skills
- Men and women haircuts
- Creativity and Originality
- Clear Communication
Timeline
Hair Salon Assistant
Ciao Bella Hair Salon
2023.04 - 2024.05
Cashier
Michaels Arts and Crafts
2021.11 - 2022.03
Associate of Applied Science - Cosmetology
Bellus Academy
High School Diploma -
San Pasqual High School
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