Juliana Collins
North Haven
Summary
Proven problem-solver and patient leader, adept at managing staff at Silver Sands Pizza and ensuring child safety as a Babysitter for Jessica Knapp. Excelled in time management and child supervision, enhancing customer satisfaction and fostering trust with families. Demonstrated reliability and a strong work ethic, significantly improving service delivery and team performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Babysitter
Jessica Knapp
01.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Changed diapers for 4 kids under the age of four
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
- Administered medications by following strict instructions from parents.
- Developed system for efficiently managing daily routines, reducing morning stress.
Rock Wall Monitor
Sacred Heart University
08.2022 - Current
- Facilitated communication between climbers using walkie-talkies, ensuring efficient use of time on the rock wall.
- Provided instruction on proper climbing techniques, resulting in improved participant performance.
- Managed reservations for groups or private lessons, increasing revenue during slower periods.
- Supported marketing efforts by sharing promotional materials with potential customers and community partners.
- Contributed to facility cleanliness by maintaining an organized and tidy rock wall area.
Manager
Silver Sands Pizza
07.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Bachelor of Science - Nursing
Sacred Heart University
Fairfield, CT05-2026
High School Diploma -
North Haven High School
North Haven, CT06-2022
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Child supervision
Certification
CPR certified
Timeline
Babysitter
Jessica Knapp
01.2023 - Current
Rock Wall Monitor
Sacred Heart University
08.2022 - Current
Manager
Silver Sands Pizza
07.2020 - Current
CPR certified
Bachelor of Science - Nursing
Sacred Heart University
High School Diploma -
North Haven High School
Similar Profiles
Jacob WardleJacob Wardle
Registered Behavior Technician at Knapp Center for Childhood DevelopmentRegistered Behavior Technician at Knapp Center for Childhood Development
Joshua S SelfJoshua S Self
Site Maintenance Manager at KnappSite Maintenance Manager at Knapp
MARK ANDREW KNAPP MARK ANDREW KNAPP null
Owner/Operator Sole Proprietor at Mark Knapp Construction ConsultantOwner/Operator Sole Proprietor at Mark Knapp Construction Consultant