Juliana Coronado
Cypress,TX
Summary
Retail professional with experience in managing store operations, inventory control, and customer service. Focused on team collaboration and achieving results, adaptable to changing needs. Skilled in communication, problem-solving, and driving sales performance. Reliable, organized, and poised to make significant impact.
Overview
13
13
years of professional experience
Work History
Retail Coordinator Administrator
T.J.Maxx
25891 Hwy 290
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Streamlined store operations by implementing efficient procedures and organizational systems.
- Managed inventory levels for optimal product availability, reducing out-of-stock occurrences.
- Demonstrated excellent problem-solving skills by identifying potential issues before they escalated into larger problems, ensuring swift resolution with minimal impact on customer experience.
- Enhanced store atmosphere by maintaining a clean, organized, and visually appealing environment.
Cash Office Associate
Tjmaxx
25891 Hwy 290
09.2023 - Current
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
Cashier/Sales Floor Associate
Marshalls
Houston, Texas
03.2021 - 10.2021
- My job duties were to organize my department of the day, make sure the sales floor looked immaculate for customers
- At times, I was asked to work as a cashier due to short staffing
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Cashier
Fallas Paredes
Houston, Texas
08.2016 - 01.2017
- My job duties were to accurately check out customers merchandise while providing excellent customer service
- I also had the responsibility to close my cash box every night
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Marketing
Cielo Dental
Houston, Texas
04.2015 - 04.2016
- My job duties were to promote the dental office
- Gain new patients thru handing out marketing materials such as pens, goodie bags etc
- Led merchandise selection, pricing, planning and marketing.
Sales Rep
Cricket Wireless
Houston, Texas
12.2013 - 03.2015
- My Responsibilities Here Were To Provide Customers With An Excellent Service While Also Selling Them Phones And Other Add Ons
- Set Apart From My Selling Responsibilities I Also Was In Charge Of The Closing Procedures And Opening Procedures
- Developed strong client relationships for long-term loyalty and repeat business.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Assembly Line
Vynckier Enclouser Systems
Houston, Texas
06.2013 - 08.2013
- My Duties Were To Apply Pieces Of Metal On To A Bigger Piece Of Machinery
Cashier
Fallas Paredes
Houston, Texas
12.2011 - 06.2012
- My Duties Were Providing A Great Experience While Customers Were Checking Out
Education
High School Diploma -
Stratford Career Institute
Skills
- Fluent In English
- Fluent In Spanish
- Great With Customers
- Cash management
- Staff training and development
- Willingness to learn
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Adaptability and flexibility
- Employee training
Timeline
Retail Coordinator Administrator
T.J.Maxx
09.2023 - Current
Cash Office Associate
Tjmaxx
09.2023 - Current
Cashier/Sales Floor Associate
Marshalls
03.2021 - 10.2021
Cashier
Fallas Paredes
08.2016 - 01.2017
Marketing
Cielo Dental
04.2015 - 04.2016
Sales Rep
Cricket Wireless
12.2013 - 03.2015
Assembly Line
Vynckier Enclouser Systems
06.2013 - 08.2013
Cashier
Fallas Paredes
12.2011 - 06.2012
High School Diploma -
Stratford Career Institute