Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Juliana Fakhoury

Rancho Cucamonga,USA

Summary

Highly motivated and detail-oriented healthcare professional with a Master of Science in Medical Science and experience within San Antonio Regional Hospital, seeking a Hospital Administration position. Demonstrated ability to lead initiatives that support operational efficiency, guide project teams, and ensure compliance within a hospital setting. Possessing a strong understanding of healthcare operations, proactively building relationships with healthcare professionals, and leveraging data for informed decision-making. Eager to apply my existing knowledge of San Antonio Regional Hospital and drive efforts to achieve its clinical and operational objectives.

Overview

8
8
years of professional experience

Work History

Chief Medical Scribe

Mountain View Scribe Services
04.2023 - Current
  • Oversaw charge scribes and other staff scribes, ensuring timely and accurate completion of chart audits and adherence to documentation standards, demonstrating a focus on data quality and compliance.
  • Supervised and guided charge scribes in their training of new scribes, ensuring proper onboarding and skill development, which aligns with training and onboarding responsibilities.
  • Managed the hiring and firing process for scribe team members, including interviewing candidates and making staffing decisions, showcasing leadership and team management skills.
  • Ensured all scribes were meeting performance expectations, providing feedback and support to enhance their effectiveness, reflecting performance management and development skills.
  • Collaborated with medical providers and team members to address concerns and operational challenges, highlighting collaboration and problem-solving abilities.
  • Coordinated overall scheduling and staffing of scribes, ensuring optimal coverage and workflow efficiency across shifts, demonstrating project management and organizational skills.
  • Provided exceptional support during emergencies or high-stress situations, remaining calm under pressure while prioritizing physician needs.

Lead Medical Assistant

Elite Cardiology
08.2023 - 01.2025
  • Conducted extensive research for patients with Heart Failure, alongside Cardiologist Dr. Samir Samany, contributing to the advancement of scientific knowledge in the cardiovascular therapeutic area.
  • Contributed to clinical research activities for patients with Heart Failure with Preserved Ejection Fraction (HFPEF), demonstrating experience in clinical study support.
  • Prepared daily charts by creating and updating electronic health records system data prior to patient visits, highlighting data management skills.
  • Provided guidance and support for new employees during their orientation period, aligning with training and onboarding responsibilities.
  • Communicated effectively with patients regarding their health concerns and treatment options, showcasing patient care and communication skills.
  • Acted as a liaison between medical device representatives and clinical staff, coordinating product demonstrations and ensuring seamless integration of new equipment, demonstrating relationship-building and collaboration skills.
  • Collaborated with pharmaceutical and medication representatives to stay informed about the latest treatment options and medication management protocols, reflecting a commitment to staying current with scientific advancements.
  • Scheduled and organized training sessions for staff on the proper use and maintenance of medical devices and pharmaceuticals, ensuring compliance with safety and operational standards, which aligns with training and compliance responsibilities.
  • Worked closely with representatives to stay informed about upcoming product releases, updates, and any recall notifications, ensuring the medical team is always prepared, highlighting proactive communication and information dissemination.

Charge Scribe

Mountain View Scribe Services
12.2021 - 04.2023
  • Supported development and dissemination of the monthly Scribe newsletter showcasing updates, training insights, and team accomplishments, demonstrating scientific communication skills.
  • Performed chart audits to ensure quality assurance and compliance with clinical documentation standards, highlighting a focus on compliance and data quality.
  • Supervised on-site scribe operations, providing guidance and support to the scribe team during clinical shifts, demonstrating leadership and team management skills.
  • Collaborated with physicians and medical staff to ensure accurate and timely documentation of patient encounters, reflecting collaboration and data management skills.
  • Assisted in training new scribes, offering mentorship and feedback to promote continuous improvement, aligning with training and onboarding responsibilities.

Medical Scribe (Staff Scribe)

Mountain View Scribe Services
03.2020 - 12.2021
  • Prioritized and managed multiple tasks simultaneously in a high-pressure environment, demonstrating time management and adaptability.
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Entered laboratory and radiology results into electronic medical records (EMR) systems, providing foundational data entry and management experience.
  • Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature, highlighting attention to detail and medical terminology knowledge.

Residential Advisor

University of California, Riverside
09.2017 - 06.2019
  • Organized move-in, move-out days for incoming, departing residents of the residence hall.
  • Facilitated bereavement groups and provided counseling and emotional support to help residents cope with loss.
  • Facilitated programs such as study sessions, movie nights, and intramural sports activities.
  • Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
  • Served as a liaison between residents and housing administration to communicate needs and feedback.
  • Participated in professional development workshops related to student affairs topics.
  • Counseled individual students who had academic or personal difficulties.
  • Fostered a culture of inclusivity and diversity within the residence hall.

Education

Master of Science - Medical Science

Southern California University of Health Sciences
Whittier, CA
06.2024

Bachelor of Arts - Public Policy, Population Health and Social/Family Policy Emphasis

University of California, Riverside
Riverside, CA
06.2019

Skills

  • Clinical Data Management
  • Healthcare Professional (HCP) Engagement
  • Scientific Communication
  • Therapeutic Area Expertise (Cardiology)
  • Relationship Development
  • Medical Information Dissemination
  • Clinical Study Support
  • Regulatory Compliance (HIPAA)
  • Healthcare Regulations
  • Coordination
  • Risk Management
  • Project Lifecycle Management
  • Data Analysis
  • Reporting
  • Critical Thinking
  • System Optimization
  • Technical Documentation
  • Understanding and Contributing to Hospital Operations
  • Navigating Hospital Policies and Procedure
  • Prioritization
  • Leading Healthcare Professional Engagement
  • Protocol Interpretation
  • Study Design
  • Risk-Based Quality Management
  • Project Management
  • Training and Onboarding
  • Facilitating Cross-Functional Collaboration
  • Problem-Solving
  • Time Management
  • Patient Care

LANGUAGES

English: Native
Arabic: Proficient
Spanish: Proficient

Timeline

Lead Medical Assistant

Elite Cardiology
08.2023 - 01.2025

Chief Medical Scribe

Mountain View Scribe Services
04.2023 - Current

Charge Scribe

Mountain View Scribe Services
12.2021 - 04.2023

Medical Scribe (Staff Scribe)

Mountain View Scribe Services
03.2020 - 12.2021

Residential Advisor

University of California, Riverside
09.2017 - 06.2019

Master of Science - Medical Science

Southern California University of Health Sciences

Bachelor of Arts - Public Policy, Population Health and Social/Family Policy Emphasis

University of California, Riverside

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