Juliana Fakhoury
Rancho Cucamonga,CA
Summary
Results-oriented Clinical Affairs Liaison with a proven ability to cultivate strong business relationships with vendors, clients, and healthcare professionals. Expert in report management and task prioritization, ensuring high-quality work is delivered within tight deadlines. Possesses strong analytical skills and technical expertise, thriving in data-driven environments while effectively solving complex challenges. Recognized for exceeding performance expectations both independently and as a collaborative team member.
Overview
7
7
years of professional experience
Work History
Chief Medical Scribe
Mountain View Scribe Services
Upland, CA
04.2023 - Current
- Oversee charge scribes and other staff scribes, ensuring timely completion of chart audits and adherence to documentation standards
- Supervise and guide charge scribes in their training of new scribes, ensuring proper onboarding and skill development for all team members
- Manage the hiring and firing process for scribe team members, including interviewing candidates and making staffing decisions
- Ensure all scribes are meeting performance expectations, providing feedback and support to enhance their effectiveness
- Collaborate with medical providers and team members to address any concerns, complaints, or operational challenges
- Coordinate overall scheduling and staffing of scribes, ensuring optimal coverage and workflow efficiency across shifts
Lead Medical Assistant
Elite Cardiology
Upland, CA
08.2023 - 01.2025
- Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
- Provided guidance and support for new employees during their orientation period.
- Positioned patients properly during examination or treatment for comfort and safety.
- Communicated effectively with patients regarding their health concerns or questions about treatment options.
- Act as a liaison between medical device representatives and clinical staff, coordinating product demonstrations and ensuring seamless integration of new equipment into clinical practice
- Collaborate with pharmaceutical and medication reps to stay informed about the latest treatment options, drug formulations, and medication management protocols
- Schedule and organize training sessions for staff on the proper use and maintenance of medical devices and pharmaceuticals, ensuring compliance with safety and operational standards
- Assess and evaluate the effectiveness of new products and medications, providing feedback to vendors and ensuring they meet the needs of the practice and patients
- Work closely with reps to stay informed about upcoming product releases, updates, and any recall notifications, ensuring the medical team is always prepared
Charge Scribe
Mountain View Scribe Services
Upland, CA
12.2021 - 04.2023
- Supported development and dissemination of the monthly Scribe newsletter showcasing updates, training insights, and team accomplishments.
- Perform chart audits to ensure quality assurance and compliance with clinical documentation standards.
- Supervise on-site scribe operations, providing guidance and support to the scribe team during clinical shifts.
- Collaborate with physicians and medical staff to ensure accurate and timely documentation of patient encounters
- Assist in training new scribes, offering mentorship and feedback to promote continuous improvement.
Medical Scribe (Staff Scribe)
Mountain View Scribe Services
Upland, CA
03.2020 - 12.2021
- Prioritized and managed multiple tasks simultaneously in a high-pressure environment.
- Followed clinicians throughout shift in high-volume, busy environments.
- Entered laboratory and radiology results into electronic medical records (EMR) systems.
- Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
Residential Advisor
University of California, Riverside
Riverside
09.2017 - 06.2019
- Organized move-in, move-out days for incoming, departing residents of the residence hall.
- Facilitated bereavement groups and provided counseling and emotional support to help residents cope with loss.
- Facilitated programs such as study sessions, movie nights, and intramural sports activities.
- Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
- Served as a liaison between residents and housing administration to communicate needs and feedback.
- Participated in professional development workshops related to student affairs topics.
- Counseled individual students who had academic or personal difficulties.
- Fostered a culture of inclusivity and diversity within the residence hall.
Education
Master of Science - Medical Science- (Valedictorian)
Southern California University of Health Sciences
Whittier, CA06-2024
Bachelor of Arts - Public Policy, Health Emphasis
University of California, Riverside
Riverside, CA06-2019
Skills
Clinical Workflow Expertise
- Healthcare Professional Education
- Healthcare Provider Development
- Clinical Relationship Management
- Clinical Chart Auditing
- Project Management
- Interpersonal Communication
- Collaboration with Medical Device/Pharmaceutical Representatives
- Collaborative Problem-Solving
- HIPAA Compliance Expertise
Accomplishments
- Graduated from MS in Medical Science Program as Valedictorian of my program, with a 4.0 GPA.
Languages
English
Full Professional
Arabic
Professional
Spanish
Professional
Timeline
Lead Medical Assistant
Elite Cardiology
08.2023 - 01.2025
Chief Medical Scribe
Mountain View Scribe Services
04.2023 - Current
Charge Scribe
Mountain View Scribe Services
12.2021 - 04.2023
Medical Scribe (Staff Scribe)
Mountain View Scribe Services
03.2020 - 12.2021
Residential Advisor
University of California, Riverside
09.2017 - 06.2019
Master of Science - Medical Science- (Valedictorian)
Southern California University of Health Sciences
Bachelor of Arts - Public Policy, Health Emphasis
University of California, Riverside
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