Juliana Farfan
Phoenix,AZ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Touchstar Cinemas
Scottdale, AZ
02.2023 - 06.2023
- Maintained accurate records of sales transactions using point-of-sale systems.
- Developed and implemented theater policies and procedures.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Set up auditoriums for specific movie showings by opening curtains, adjusting seating, and turning on lights.
E-Commerce Supervisor
Frys Food
Avondale, AZ
07.2020 - 01.2023
- Monitored customer feedback to ensure high levels of satisfaction with products and services.
- Directed and supervised a team ranging from 10 to 20 employees in daily operations.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Education
High School Diploma -
Maryvale High School
Phoenix, AZ05-2013
Skills
- Product and service knowledge
- Sales monitoring
- Employee Scheduling
- Operations Management
- Recruiting and interviewing
- Budgeting and finance
- Staff Training and Development
- Sales Reporting
- Show Promotion
- Organizational Skills
- Department Oversight
- Store Opening and Closing
- POS Systems
- Staff Supervision
- Vendor Management
- Customer Service
- Food Preparation
- Beverage Preparation
- Cash Handling
- Product displays
- Safe Food Handling Practices
- Order Taking
- Espresso machine operation
- Food Running
- Food Service
- Ordering Supplies
- Product ordering
- Receiving and Storing Supplies
- Supply and Equipment Ordering
Certification
- Food Handlers Card
Timeline
Assistant Manager
Touchstar Cinemas
02.2023 - 06.2023
E-Commerce Supervisor
Frys Food
07.2020 - 01.2023
High School Diploma -
Maryvale High School
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