Juliana Formaro
Des Moines,IA
Summary
Compassionate and detail-oriented EMT and ABSN student with hands-on experience in emergency response, patient care, and managing high-pressure situations. Demonstrates strong communication skills, effective teamwork, and a commitment to safety protocols. Proficient in prioritizing tasks, training peers, and consistently delivering quality care in fast-paced environments. Dedicated to advancing clinical knowledge while maintaining a patient-centered approach.
Overview
9
9
years of professional experience
Work History
Server
Lucky Horse Restaurant and Bar
Des Moines, IA
08.2025 - Current
- Deliver high-quality service in a fast-paced environment while managing multiple priorities
- Train new staff on procedures, menu knowledge, and customer service standards
- Perform opening and closing duties including cash handling, setup, and sanitation
- Maintain a safe, clean environment following health and safety regulations
- Collaborate with team members to ensure efficient operations and resolve concerns
Ambulance & Flight Dispatcher
MercyOne Communication Center
Des Moines, IA
08.2023 - 07.2025
- Coordinated emergency and non-emergency transport for ground and air medical teams
- Collected and communicated critical patient information to healthcare teams
- Managed logistics for pediatric and neonatal transports
- Maintained communication with pilots, hospitals, and emergency personnel
- Provided real-time flight tracking and ensured safety protocol compliance
- Documented transport data accurately in flight databases
Physician Substitute / EMT-B
Octapharma Plasma
Des Moines, IA
08.2022 - 06.2023
- Conducted medical evaluations and determined donor eligibility
- Assisted with plasmapheresis procedures and monitored patient safety
- Provided emergency care and administered medications as needed
- Reviewed lab results and counseled donors on abnormal findings
- Ensured compliance with regulatory and safety standards
Assistant Manager / Lifeguard Instructor
Adventureland Resort
Altoona, IA
05.2017 - 08.2022
- Supervised lifeguard staff and daily pool operations
- Trained new lifeguards on safety procedures and emergency response
- Responded to emergencies, performing rescues and administering CPR/first aid
- Conducted safety inspections and enforced water safety regulations
- Completed safety reports and monitored operational performance
Education
Accelerated Bachelor of Science - Nursing
Drake University
08-2027
Bachelor of Arts - Psychology
Drake University
08-2024
Associate Degree - undefined
Des Moines Area Community College (DMACC)
01-2021
Skills
- Nationally Certified Emergency Medical Technician (NREMT)
- Patient Communication & Assessment
- Emergency Response & Basic Life Support
- Team Collaboration & Leadership
- Time Management & Multitasking
- Infection Control & Safety Compliance
- Flight monitoring techniques
- Vital signs monitoring
- Clinical documentation
- Phlebotomy expertise
Accomplishments
- Drake University Dean’s List (2021–2022)
- DMACC Dean’s List (2018–2021)
References
Mercy Airmed Reference Letter
Timeline
Server
Lucky Horse Restaurant and Bar
08.2025 - Current
Ambulance & Flight Dispatcher
MercyOne Communication Center
08.2023 - 07.2025
Physician Substitute / EMT-B
Octapharma Plasma
08.2022 - 06.2023
Assistant Manager / Lifeguard Instructor
Adventureland Resort
05.2017 - 08.2022
Bachelor of Arts - Psychology
Drake University
Associate Degree - undefined
Des Moines Area Community College (DMACC)
Accelerated Bachelor of Science - Nursing
Drake University