Juliana Fox
Tallahassee,FL
Overview
2
2
years of professional experience
Work History
Shift Leader
Coldstone Creamy
Leesburg, Virginia
05.2024 - 08.2024
Sales Associate
Follett Higher Education Group
Tallahassee, Florida
11.2023 - 04.2024
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items based on customer interests and needs.
- Processed transactions using a point-of-sale system.
Crew Member
Sheetz
Leesburg, Virginia
06.2023 - 11.2023
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies, and milkshakes according to company standards.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Shift Leader
Coldstone Creamy
Leesburg, Virginia
01.2023 - 06.2023
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
Education
Management Information Systems
Florida State University
Tallahassee08.2024
High School Diploma -
Riverside High School
06-2023
Northern Virginia Community College
06-2023
Skills
- German
- ASL
- G-Suite
- Adobe
- Microsoft
- Customer Service Management
- Team Collaboration and Leadership
- POS System Operation
- Interpersonal Relations
- Shift checklists
- Client Service
Languages
German
Professional
Timeline
Shift Leader
Coldstone Creamy
05.2024 - 08.2024
Sales Associate
Follett Higher Education Group
11.2023 - 04.2024
Crew Member
Sheetz
06.2023 - 11.2023
Shift Leader
Coldstone Creamy
01.2023 - 06.2023
Management Information Systems
Florida State University
High School Diploma -
Riverside High School
Northern Virginia Community College