Juliana Goh
Arlington,VA
Summary
Human Factors trained engineering leader with 20+ years of experience managing technical programs, partnering with executive leaders to develop and implement strategic initiatives, and conducting and leading safety‑critical human factors investigations and initiatives across commercial aviation and air traffic management. Former Boeing 787 Human Factors Specialist with deep experience supporting certification, regulator engagement, and cross‑program stakeholder alignment. Trusted advisor to executive leadership, regulators, and international aviation authorities.
Overview
20
20
years of professional experience
Work History
Senior Principal, Human-Systems Integration
The MITRE Corporation
01.2025 - Current
- Accountable for portfolio of technical projects to support FAA Chief Scientist, aimed at realizing future vision of the United States National Airspace System.
- Provide technical leadership and guidance to team of 11 project leaders to ensure project objectives are met.
- Provide expert human factors guidance across multiple technical efforts (e.g. alternative methods of oceanic communications, ATM-Weather Decision Support Tools) ensuring operational feasibility, effectiveness, and safety.
Assistant Director (International, Asia Pacific)
The MITRE Corporation
11.2022 - 12.2024
- Responsible for engaging with executive leaders and developing impactful partnerships and programs with Air Navigation Service Providers (ANSPs) and Civil Aviation Authorities (CAAs) in the Asia Pacific region.
- Represent MITRE at aviation events and conferences in the Asia Pacific region to meet MITRE's public interest mission.
Site Leader and Assistant Director (International)
The MITRE Corporation
05.2018 - 11.2022
- Responsible for site and business operations at MITRE's site in Singapore, with portfolio of approximately $10 million of projects annually.
- Engaged with senior levels of Government, Industry, and Academia in Singapore.
- Developed partnerships across organizations in Singapore and across the Asia Pacific region.
Portfolio Manager/Head of Research
The MITRE Corporation
03.2014 - 05.2018
- Developed and managed an annual research program valued at approximately $7 million, mentoring and guiding internal technical teams to achieve program objectives.
- Spearheaded a research and development roadmap that defined critical research areas and a technology transfer process for transitioning research into product for foreign civil aviation authority.
- Contributed to, reviewed, and provided human factors expertise to technical projects involving user-centric table top exercises, human-in-the-loop experiments and safety approval processes. Projects included early stage concepts for advanced tower operations and high intensity ATM procedures.
Group Leader and Human Centered Engineer
The MITRE Corporation
11.2010 - 02.2014
- First level manager of a team of 8 multi-disciplinary engineers (systems, electrical, computer science) and operational subject matter experts, executing on a variety of research and development projects in the domain of air traffic management.
- Designed human centered engineering tests (Human-in-the-Loop simulations) in air traffic management and flight deck domains, analyzed data and made recommendations based on these tests and simulations.
- Identified and investigated critical human factors issues in the development of new concepts for air traffic management and flight deck applications.
Human Factors Specialist, 787 Airplane Development Program
The Boeing Company
07.2005 - 09.2010
- Led human factors engineering activities and collaborated with avionics specialists and vendors to define, verify and validate requirements for the Airport Moving Map application for the Boeing 787 and 747-8 flight decks.
- Conducted safety and usability focused analyses to support certification and operational approval for the Boeing 787.
- Participated in RTCA DO-257A committee (MOPS for Electronic Map Displays)
- Conducted research investigating human performance risks in surface operations, and developed recommendations to improve situational awareness and operational safety.
Education
Ph.D. - Human Factors/Experimental Psychology
University of Illinois
Urbana-Champaign05-2005
Bachelor of Science - Psychology
National University of Singapore
Singapore01.1997
Skills
- Human factors methods
- Cross-functional teaming
- Systems thinking
- Communicating with different audiences
- Pragmatic problem-solving
- Strategic initiative development
Patents
- Aircraft Display Center and Range Control, United States Patent 8264378, 2012-09-11, Jill Martins, Samuel Clark, Juliana Goh, Roglenda Bowe
- Systems and Method for Managing Ground Traffic, United States Patent 8401775, 2013-03-19, David Rozovski, Juliana Goh, Jean Crane, Michael Dey
- Runway Status Indicator, United States Patent 8502701, 2013-08-06, Juliana Goh, Samuel Clark, Jill Martins, Roglenda Bowe
- Distance Separation Criteria Indicator, United States Patent 9135829, 2015-09-15, Syed Tahir Shafaat, Juliana Goh
Boards and Panels
- Member, International Advisory Panel for Manufacturing, Trade and Connectivity, 2024-08-01, present, Ministry of Transport, Singapore
- Industry Advisory Board Member, 2005-07-01, 2023-09-01, Embry Riddle Aeronautical University Asia Campus
Timeline
Senior Principal, Human-Systems Integration
The MITRE Corporation
01.2025 - Current
Assistant Director (International, Asia Pacific)
The MITRE Corporation
11.2022 - 12.2024
Site Leader and Assistant Director (International)
The MITRE Corporation
05.2018 - 11.2022
Portfolio Manager/Head of Research
The MITRE Corporation
03.2014 - 05.2018
Group Leader and Human Centered Engineer
The MITRE Corporation
11.2010 - 02.2014
Human Factors Specialist, 787 Airplane Development Program
The Boeing Company
07.2005 - 09.2010
Bachelor of Science - Psychology
National University of Singapore
Ph.D. - Human Factors/Experimental Psychology
University of Illinois