Juliana Gonzalez
15730 Willard Ave ,Harvey
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties such as providing directions to staff and physicians. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Team Lead Certified Medical Assistant
Specialty Physicians Of Illinois
Olympia Fields, IL
09.2007 - Current
- Assisted physicians with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with management team to implement new work procedures or policies.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Created and collaborated with other hospital personnel to coordinate on-call schedules for multiple surgeons.
- Accurate and efficient in maintaining monthly staff schedules and quality logs in preparation for ACHC.
- Work with the practice manager to implement new initiatives and mandates, such as HOPD, ACHC, and other regulatory efforts.
Education
Certified Medical Assistant -
Everest College
Merrionette Park, IL 06-2007
High School Diploma -
Thornton Township High School
Harvey, IL05-2000
Skills
- Team leadership
- Teamwork and collaboration
- Epic Superuser
- Employee training
- Staff scheduling
- Patient care
- Organizational skills
- Team leadership
- On-call coordination
- Multitasking Abilities
- Certified in basic life support (BLS)
Certification
- National Certified Medical Assistant
- Registered Medical Assistant
- CPR Certified
Timeline
Team Lead Certified Medical Assistant
Specialty Physicians Of Illinois
09.2007 - Current
Certified Medical Assistant -
Everest College
High School Diploma -
Thornton Township High School
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