JULIANA HERNANDEZ
Chicago,Illinois
Summary
Compassionate and dependable with hands on training in nursing assistance and over six years of customer service experience. Skilled in communicating with families, coworkers, and the public while maintaining a respectful and supportive environment. Bilingual in English and Spanish, with a strong interest in providing quality patient care and continuing to grow in the healthcare field.
Overview
6
6
years of professional experience
Work History
WAITRESS
Su Taqueria El Rey Del Taco
10.2020 - 04.2026
- 6+ years of experience in customer service and food service. Delivered friendly, efficient service, fostering customer loyalty and repeat visits. Processed phone orders and ensured order accuracy to enhance customer satisfaction. Maintained cleanliness and organization of workspace to support a positive dining experience. Maintained efficiency during busy shifts and peak hours
- Greeted guests at Su Taqueria El Rey Del Taco and presented menus
- Took food and drink orders for taco plates, sides, and beverages
- Delivered meals promptly from kitchen to dining tables
RECEPTIONIST
St Odilo Catholic Church
04.2026 - Current
- Welcomed members and guests warmly, addressing inquiries to enhance visitor experience. Answered calls, took clear messages and directed people to the right staff member. Supported pastors and church leaders by efficiently printing and organizing office supplies. Entered data accurately into systems. and Systematically organized and managed records, ensuring easy access to information.. Protected sensitive information diligently. and secure.
- Greeted parishioners and visitors at St Odilo Catholic Church front desk
- Answered phone calls and routed messages to church staff
- Scheduled appointments, meetings, and parish office calendars
Education
BASIC NURSING ASSISTANT CERTIFICATION -
The Nirvana Institute Inc.
07-2026
High School Diploma -
J Sterlign Morton East High School
05-2020
Skills
- Documentation and record keeping
- Attention to Detail
- Task concentration
- Compassionate communication
- Team collaboration
- Fluent in English and Spanish
- Patient care and comfort
- Activities of Daily living
- Patient safety
- Vital signs
Timeline
RECEPTIONIST
St Odilo Catholic Church
04.2026 - Current
WAITRESS
Su Taqueria El Rey Del Taco
10.2020 - 04.2026
BASIC NURSING ASSISTANT CERTIFICATION -
The Nirvana Institute Inc.
High School Diploma -
J Sterlign Morton East High School