Juliana Logan
Massage Envy
CHICAGO,IL
3
years of professional experience
Experienced client-facing associate, known for attention to detail and creating a warm, inviting environment for clients and coworkers alike. Dedicated to learning and exceeding client expectations while creating open and clear communication about products and services,
Work History
Event Hostess
2 Years 3 Months- Welcoming and instructing guests to ensure a smooth opening transition.
- Coordinated seating arrangements to optimize guest satisfaction and event flow.
- Managed and assisted on-site staff and guest communications to overcome obstacles.
- Socialized to create a warm, inviting environment.
- Collaborated with team members to execute themed activities and engage clients.
- Resolved guest concerns with professional and prompt solutions.
Server
7 Months- Ensured orders and deliveries met to residents' satisfaction.
- Worked with Kitchen staff to ensure timely, quality meals.
- Accomplished daily cleaning duties to ensure a well maintained kitchen and dining area.
- Cultivated warm relationships with residents to garuente a positive experience,
- handled cash transactions accurately and wrote daily finacial reports.
Front Desk Sales Associate
7 Months- Created a calm welcoming environment for clientele ensuring comfort.
- Learned and taught Computer booking systems, while troubleshooting, and solving IT issues.
- Walked new guests through treatments and pricing as well as membership options.
- Handled Provider/client communications to clear confusions or answer questions.
- Pitched, and sold memberships to boost company finances while encouraging recurring clients.
- Worked flexible hours, as well as collaborating with coworkers to adapt and pick up shifts.
- Learned and kept up to date with products, allergens, and techniques in services that may affect or be unknown to clients.
- Took care of laundry in a timely manner, keeping up with providers' needs.
- Cleaned and sanitized regularly to keep a pristine lobby.
- Dealt with cash transactions, returns, and deposits keeping daily records accurately.
Education
GED
Skills
Goal oriented
Building relationshipsps
Reservation management
Client engagement
Teamwork and collaboration
Event coordination
Event marketing
Attention to detail
Customer assistance
Problem-solving abilities
Timeline
Front Desk Sales Associate
Massage Envy
02.2026 - CurrentRead More
Server
Castle Manor Nursing & Rehab
11.2024 - 06.2025Read More
Event Hostess
The Dinner Detective
10.2023 - 01.2026Read More
Truman College
GED
Read More