Logan Woerner
Seattle,WA
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
3
3
years of professional experience
Work History
Event Hostess
Levy Restaurants
06.2022 - Current
- Coordinated schedules and timelines for events.
- Selected and ordered décor and event materials.
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
- Directed guests to correct seating areas, providing seamless movie-going experience.
- Inspected tickets and customer IDs, checking for appropriate age requirements.
- Ran concession stand by preparing food and serving drinks for customers
- Hosted large scaled events.
Hostess
The Keg Steakhouse + Bar
09.2020 - 06.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Relayed guest comments or suggestions to manager on duty for further action.
Education
Esthetics License - Esthetics
Evergreen Beauty And Barber College
Shoreline, WA10.2023
Skills
- Welcoming Guests
- Event Coordination
- Complex Problem-Solving
- Taking Reservations
- Safety and Cleanliness Standards
- Goal-Driven
- Energy and Physical Stamina
- Flexible Hours
- Outgoing
- Team Player
Timeline
Event Hostess
Levy Restaurants
06.2022 - Current
Hostess
The Keg Steakhouse + Bar
09.2020 - 06.2022
Esthetics License - Esthetics
Evergreen Beauty And Barber College
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