JULIANA LOPEZ
Kansas City,MO
Summary
I am a Drill Sergeant in the United States Army Reserves. I have a passion to enforce the standard to create Soldiers for the U.S. Army. I like to guide, coach, and mentor them to be great Soldiers and to one day be great leaders. I also like to lead by example, I show motivation and stay conditioned/fit to exceed all the standards. I am a motivated and customer-focused individual with a passion for improving people's day through positive interactions. I am fluent in spanish and english. I am collaborative by nature, I thrive in team environments and I am committed to achieving shared goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Engineer Technician
Kansas City Water Department
Kansas City, MO
11.2023 - Current
- Submits cleaning and repair work orders utilizing Hansen (infor) to ensure that the Water departments sewer assets are functioning as designed.
- Does proper set up and take down procedures of the CCTV equipment on the vehicle, gathering data from the CCTV inspection and entering it into the WinCan software followed up with the data entry into Hansen (Infor).
- Investigates and/or televise the water departments assets to identify sewer failures and potential sewer failures, rating sewer pipes and defects according to NASSCO coding.
- Televise main pipes and code any deficiencies.
Drill Sergeant
United States Army Reserve
Lincoln, NE
10.2018 - Current
- Evaluated trainee progress regularly using standardized tests, individual assessments, and performance reviews to determine areas for improvement.
- Fostered a culture of teamwork and camaraderie among trainees through group activities, peer evaluations, and mutual support initiatives.
- Ensured safety of all personnel with thorough risk assessments, proper equipment maintenance, and adherence to safety protocols during training exercises.
- Developed leadership skills in trainees by assigning team responsibilities and providing constructive feedback on performance.
- Increased unit readiness by conducting comprehensive field training exercises and hands-on weapon instruction.
- Prepared soldiers for deployment by conducting realistic combat scenarios designed to build confidence under high-stress situations.
- Instilled a strong sense of patriotism and loyalty to the unit, organization, and country by reinforcing military customs and traditions throughout training.
- Ensured trainees maintained high levels of hygiene, personal appearance, and overall health during their time in basic training.
- Assisted struggling trainees individually by identifying their weaknesses early on while developing tailored remedial plans that addressed specific needs effectively.
- Adapted teaching methods to accommodate diverse learning styles and unique challenges faced by individual trainees.
- Improved trainee discipline through strict enforcement of military standards and consistent reinforcement of core values.
- Enhanced trainee performance by implementing rigorous physical fitness programs and demanding obstacle courses.
Maintenance Worker
Kansas City Water Department
Kansas City, Missouri
03.2023 - 11.2023
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Assisted in maintaining outdoor areas such as landscaping, snow removal, and general upkeep efforts for an aesthetically pleasing environment yearround.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
- Handled emergency situations efficiently by troubleshooting problems rapidly and implementing effective solutions under pressure.
Server
El Monterrey
Warrensburg, MO
10.2020 - 05.2021
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Processed customers' payments and provided receipts.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Retail Sales Associate/Cashier
Kohl's
Independence, MO
10.2018 - 06.2019
- I was a cashier, did customer service, folded, and organized the clothes.
- Adhered to POS system processes and procedures by ringing sales accurately and tendering correct change, receipts and charges.
- Assisted with purchases, locating items and signing up for rewards programs.
- Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
- Promoted programs such as warranty sales, loyalty initiatives and private-label credit cards, educating patrons on features and benefits.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
Education
High School Diploma -
Raytown Sr. High School
Raytown, MO05.2019
Skills
- POS
- Sales
- Retail Sales
- Communications
- Customer Service
- Basic Math
- Time Management
- Microsoft Word
- Microsoft Powerpoint
- Military Experience
- English
- Phone Etiquette
- Computer Literacy
- Organizational Skills
- Heavy Lifting
- Typing
- Microsoft Office
- Basic
- Cashiering
- Cashier
- English
- Information Technology
- Math
- Friendly, positive attitude
- Collaboration
- Fluent in Spanish
- Flexible
Certification
PACP/LACP/MACP NASSCO Certification
Timeline
Engineer Technician
Kansas City Water Department
11.2023 - Current
Maintenance Worker
Kansas City Water Department
03.2023 - 11.2023
Server
El Monterrey
10.2020 - 05.2021
Drill Sergeant
United States Army Reserve
10.2018 - Current
Retail Sales Associate/Cashier
Kohl's
10.2018 - 06.2019
High School Diploma -
Raytown Sr. High School